Summary
Overview
Work History
Education
Skills
PERSONAL STRENGTHS
Timeline
Generic

Priscilla Mayhew

National City

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings, maintaining a clean, and organized workspace. Ready to contribute to a dynamic team and make a positive impact.

Overview

6
6
years of professional experience

Work History

SUPERVISOR

UPS
10.2020 - Current
  • Excel skills for staff accountability and scheduling
  • Upholds good house cleaning practices in the workstation
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Developed strategies to improve team performance and productivity.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Trained new employees on company policies and procedures.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Streamlined workflow processes, reducing project completion times.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Assessed company operations for compliance with safety standards.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored operations and reviewed records and metrics to understand company performance.

Pre-loader

UPS Chula Vista
Chula Vista
01.2020 - Current
  • Organizing and loading packages onto shelves in the correct order of numbers.
  • Verifying package labels to ensure that the address and tracking numbers are accurate.

Education

High School Diploma -

Sweetwater High School
San Diego, CA
01.2008

Skills

  • Self motivation
  • Multitasking
  • Team building
  • Staff training
  • Operational strategies
  • Workflow optimization
  • Performance evaluation
  • Schedule development
  • Customer service excellence
  • Time management
  • Safety compliance
  • Staff management
  • Staff discipline
  • Customer service
  • Documentation and reporting
  • Training and mentoring
  • Employee motivation
  • Task prioritization
  • Problem-solving

PERSONAL STRENGTHS

  • Professional
  • Dedicated
  • Well organized
  • Reliable
  • Work well with others
  • Loyal
  • Productive
  • Positive Attitude
  • Friendly and outgoing
  • Dependable
  • Enjoy helping others
  • Mature

Timeline

SUPERVISOR

UPS
10.2020 - Current

Pre-loader

UPS Chula Vista
01.2020 - Current

High School Diploma -

Sweetwater High School
Priscilla Mayhew