Priscilla Martinez
Sacramento
Summary
Dynamic Office Manager with a proven track record at Low Rate Locksmith, excelling in customer service and office administration. Adept at maintaining confidentiality and managing vendor relationships, I consistently achieved balanced budgets through meticulous account reconciliation. My strong organizational skills and effective communication fostered a collaborative work environment, enhancing team performance and client satisfaction.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
15
15
years of professional experience
Work History
Office Manager
Low Rate Locksmith
08.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assistant Office Manager
Pro Tech Services
05.2016 - 08.2020
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
Property Manager
Morales Properties
09.2010 - 07.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Dispatcher
Best and Fast Services
04.2013 - 05.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 80 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Education
High School Diploma -
Birmingham High School
Van Nuys, CA06-2010
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Bookkeeping
- Document management
- Account reconciliation
- Clerical support
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
Low Rate Locksmith
08.2020 - Current
Assistant Office Manager
Pro Tech Services
05.2016 - 08.2020
Dispatcher
Best and Fast Services
04.2013 - 05.2016
Property Manager
Morales Properties
09.2010 - 07.2019
High School Diploma -
Birmingham High School
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