Priscilla Lugo

• Delivered orders efficiently while adhering to safety protocols and traffic regulations
• Utilized GPS technology to optimize delivery routes and minimize delays
• Communicated with customers to ensure satisfaction and handle inquiries promptly
• Maintained vehicle cleanliness and conducted routine inspections for safety compliance

• stocking shelves with product

• unloading truck and organizing

• team work stocking from pallets

•fast paced environment

• Supervised daily operations, ensuring adherence to safety and quality standards.
• Trained and mentored staff on best practices in customer service and food preparation.
• Implemented process improvements that enhanced operational efficiency and reduced waste.
• Managed inventory levels, conducting regular audits to prevent stock shortages or excesses.
• Resolved customer complaints swiftly, enhancing overall customer satisfaction ratings.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained schedules for team members, optimizing labor resources during peak hours.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Improved safety procedures to create safe working conditions for workers.

• supervised employees and gave direction in order to ensure a smooth shift

• Trained and mentored team members on efficient service techniques and product knowledge.
• Managed inventory levels, coordinating timely restocking of supplies and equipment.
• Took the lead and handled busy shifts under pressure while remaining calm and focused in order to ensure good customer experience and quality product
• Multi task
• Customer service skills