Hardworking, friendly, and passionate job seeker with strong organizational and communication skills eager to secure food service or patient care positions. Strong understanding of customer service and working as a team. Versatile and dynamic background in food service, retail, and hospital work.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Beth Israel Deaconess Medical Center
04.2023 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Retail Associate
Allbirds
04.2022 - 09.2022
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Barista
Matcha Cafe Maiko
03.2022 - 06.2022
Created a wide variety of brand specific hot and cold beverages with focus and speed in average shifts with consistent positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs, even during hectic periods.
Contributed to a positive team environment through effective communication and collaboration with colleagues when training new employees.
In Home Child Care Provider
Care.com
12.2020 - 08.2021
Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
Worked with parents one-on-one to address individual needs of children in care.
Prepared tasty, nutritious meals for children.
Shift Leader/Lead Barista
Clean Juice
01.2020 - 08.2021
Created juices, smoothies, acai bowls, and seasonal food items in an efficient manner.
Delegated tasks for coworkers during busy hours.
Trained new employees and delegated daily tasks and responsibilities.
Restocked produce items at front bar and back fridges during down time.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software during opening and closing shifts.
Dental Assistant
Sunshine Dental
04.2021 - 06.2021
Assisted dentist by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts, and impressions for around 20 patients daily.
Cleaned and sanitized dental tools and trays, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Educated patients on dental hygiene, pre-surgical instructions, and post-surgical care.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Cashier
Sweet Factory
07.2019 - 02.2020
Greeted customers entering store and responded promptly to customer needs.
Guided customers to locate certain store items as well as answer any questions about ingredients.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a clean environment by washing dishes, mopping, and wiping down surfaces.
Education
Bachelor of Science - Premedical Health Studies
MCPHS University
Boston
05-2024
High School Diploma -
Yorba Linda High School
Yorba Linda
06-2020
Skills
Customer service focus
Strong communication skills
Time management
Familiarity with POS system operation
Beverage and food preparation
Order taking/ product knowledge
Team collaboration
Hospitality service expertise
Timeline
Patient Care Technician
Beth Israel Deaconess Medical Center
04.2023 - Current
Retail Associate
Allbirds
04.2022 - 09.2022
Barista
Matcha Cafe Maiko
03.2022 - 06.2022
Dental Assistant
Sunshine Dental
04.2021 - 06.2021
In Home Child Care Provider
Care.com
12.2020 - 08.2021
Shift Leader/Lead Barista
Clean Juice
01.2020 - 08.2021
Cashier
Sweet Factory
07.2019 - 02.2020
Bachelor of Science - Premedical Health Studies
MCPHS University
High School Diploma -
Yorba Linda High School
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