Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Priscilla Flores

San Miguel

Summary

Dynamic administrative professional with a proven track record at Templeton Imaging, excelling in customer service and data entry. Adept at maintaining confidentiality and enhancing operational efficiency, I streamline processes and foster strong relationships. Committed to delivering exceptional support while ensuring accurate record-keeping and compliance with privacy regulations.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Templeton Imaging
05.2015 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Assisted coworkers and staff members with special tasks on daily basis.

Receptionist

Community Health Centers
05.2011 - 04.2015
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Transcribed phone messages and relayed to appropriate personnel.

Education

Templeton High School
Templeton, CA

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Languages

Spanish
Professional Working

Timeline

Administrative Assistant

Templeton Imaging
05.2015 - Current

Receptionist

Community Health Centers
05.2011 - 04.2015

Templeton High School

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Priscilla Flores