Emmanuel Ibiyemi
Benin,City
Summary
Seasoned Professional with comprehensive knowledge in managing records, supervising administrative staff, and coordinating innovative and vocational programs. Proven track record of maintaining accurate records and registration data while adhering to confidentiality policies. Strong interpersonal skills and adaptability ensure efficient communication among colleagues, supervisors, and administrators. Consistently implement improvements in procedures to streamline processes for maximum efficiency.
Overview
13
13
years of professional experience
Work History
Senior Registra
Edo State High Court of justice
Benin City, Nigeria
07.2011 - Current
- Developed and implemented strategies for the recruitment of staff.
- Conducted regular audits to identify areas for improvement.
- Participated in research projects related to justice delivery systems.
- Attended conferences and seminars in related feild.
- Managed budgets, staffing levels, and performance of junior registrars.
- Liaised with other departments to ensure service delivery
- Collaborated with senior management teams to develop policies, procedures, protocols, guidelines.
- Performed administrative duties such as preparing reports, writing letters and maintaining records.
- Identified opportunities for improvements in service provision through analysis of data.
- Actively participated in quality assurance activities aimed at improving citizens safety.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Collected, evaluated and stored documents securely in permanent records.
- Offered front-facing, enthusiastic approach to customer service, resolving complaints and directing pressing matters to supervisor or most-appropriate party.
- Ordered and restocked supplies in line with budget limits and office needs.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Assessed admissions, registration forms and discharges while focusing on quality control.
- Supported development and implementation of clear and successful policies, budgets, and procedures for smooth and efficient operations.
- Maintained familiarity with ConnectCare Medicaid application processing and RTE e-billing procedures.
- Adhered to established policies and operating procedures to verify and update insurance credentials and other data.
- Assisted with fiscal closeout of reportable cases monthly and prepared reports for administration.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Enhanced electronic records management systems to meet new needs and forecasted demands.
- Evaluated and recommended upgrades to improve existing computerized justice systems.
Education
MBA - Business Administration And Management
National Open University
Abuja Nigeria07-2022
Bachelor of Science - Accounting
National Open University
Abuja, Nigeria06-2019
High School Diploma -
Golden Torch High School
Benin, Nigeria06-2010
Skills
- Administrative skills
- Patient management
- Legal requirements
- Documentation skills
- Innovation management
- Report preparation
- Report generation
- Records reviews
- Quality improvement
- Paperwork processing
- Expense tracking
- Schedule management
- Records updates
- Staff supervision
- Budget preparation
- Staff development
- Forms management
Languages
English
Native/ Bilingual
Timeline
Senior Registra
Edo State High Court of justice
07.2011 - Current
MBA - Business Administration And Management
National Open University
Bachelor of Science - Accounting
National Open University
High School Diploma -
Golden Torch High School
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