Priscilla Ceja
Redwood City
Summary
Highly organized, people-focused operations professional with over 4 years of experience supporting fast-paced, service-driven environments. Proven ability to coordinate complex scheduling, manage front-facing experiences, and support day-to-day operations with accuracy and care. Known for delivering warm, polished experiences while juggling multiple priorities. Tech-savvy, adaptable, and excited to grow into a role within a high-growth environment.
Overview
8
8
years of professional experience
Work History
Bartnder
Blue Oak Brewing Company
San Carlos
01.2023 - Current
- Deliver high-touch, service-focused support in a fast-paced, customer-facing environment
- Assist ,with event coordination and on-site logistics during high-traffic periods
- Manage social media accounts (Instagram & Facebook), increasing engagement by ~30% through consistent content and community interaction
- Support brand presence and customer experience both in-person and online
Client Service Representative
VCA Hospitals
San Carlos
04.2021 - Current
- Serve as a primary front-facing point of contact in a high-volume environment supporting 50–100+ clients daily, ensuring a welcoming, professional experience at all times
- Coordinate complex scheduling across 10+ providers and multiple departments, proactively resolving conflicts and last-minute changes
- Act as a liaison between clients and providers to ensure clear communication, smooth handoffs, and timely follow-up
- Maintain accurate records and handle confidential documentations
- Maintain a calm, empathetic, and professional presence during high-stress situations, ensuring trust and confidence from clients and internal teams.
Catering Manager
Mendocino Farms
San Mateo
02.2018 - 12.2019
- Coordinated large-scale catering events for corporate clients, managing timelines, logistics, and service execution
- Oversaw scheduling, deliveries, and vendor coordination to ensure smooth operations
- Assisted with budgeting, purchasing, and expense tracking
- Maintained high service standards while supporting both internal teams and external stakeholders
Education
Some College (No Degree) - Communications
College of San Mateo
San Mateo, CASkills
- Administrative & Office Operations
- Front-Facing Client/Employee Support
- Calendar & Scheduling Management
- Confidential Information Handling
- Conflict Resolution & Prioritization
- Microsoft Outlook/Teams
- Quick systems learner
- Google Workspace (Gmail, Calendar, Drive)
Languages
Spanish
Professional
References
References available upon request.
Timeline
Bartnder
Blue Oak Brewing Company
01.2023 - Current
Client Service Representative
VCA Hospitals
04.2021 - Current
Catering Manager
Mendocino Farms
02.2018 - 12.2019
Some College (No Degree) - Communications
College of San Mateo