Dajanna Torres
Hayward
Summary
Dedicated, bilingual medical assistant with strong analytical skills and a passion for fostering teamwork and driving strategic initiatives. My experience in problem solving allows me to navigate challenges effectively, while my commitment to continuous learning keeps me updated on industry trends. I aim to contribute innovative solutions that align with organizational goals. I also like helping people and I like taking care of people.
Overview
6
6
years of professional experience
Work History
Retail Associate
GAP
San Leandro
11.2024 - Current
- Provided exceptional customer service by assisting shoppers with product selection, sizing, and styling
- Processed transactions accurately using POS systems, including handling cash, credit, and returns
- Maintained store appearance by organizing merchandise, restocking shelves, and ensuring displays met company standards
- Assisted in inventory management, including stock replenishment and conducting regular cycle counts
- Collaborated with team members to achieve sales goals and meet performance targets
- Handled customer inquiries and resolved issues to ensure a positive shopping experience
- Promoted loyalty programs and special promotions to drive customer engagement and sales
- Adhered to company policies and loss prevention strategies to minimize shrinkage
Babysitting
01.2019 - Current
- Maintained effective schedule balance between rest periods, active play
Medical Assistant
Piedmont Neuroscience Center
Oakland
02.2025 - 03.2025
- Scheduled appointments for patients
- Shadowed neurologists, neurosurgeons, or other healthcare professionals to observe clinical procedures and patient interactions
- Assisted healthcare professionals in taking vitals, chart documentation, and medical histories
- Answered phone calls
- Assisted patients to Nexstim TMS and Brains Way machines to set them up, and prepare patients for treatments
- Provided empathetic care to patients and effectively addressed their needs and concerns
- Checked patients in and out
- Maintained laboratory equipment and ensured proper handling of machinery
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Education
Certificate - Medical Assistant
Carrington College
San Leandro, CA06-2025
High School Diploma -
San Lorenzo High School
San Leandro 06-2024
Skills
- Bilingual
- Wound care
- Vital signs
- Examination Support
- Patient Charting
- Venipuncture
- Customer Service
- Patient Care
- EKG
- Basic life support
- Dosage Calculating
- Urinalysis
- Sterilizing Instruments
- Injection Administration
- Autoclaving
- Billing and Coding
- Validating Insurance
- Scheduling Appointments
- Electronic Health Records
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant
Piedmont Neuroscience Center
02.2025 - 03.2025
Retail Associate
GAP
11.2024 - Current
Babysitting
01.2019 - Current
Certificate - Medical Assistant
Carrington College
High School Diploma -
San Lorenzo High School