Priscila Saavedra Jacome
Toronto,Ontario
Summary
The goal is to enhance customer service and complete every task with efficiency.
I'm a committed and hardworking customer service rep with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
11
11
years of professional experience
Work History
Cashier
LCBO
10.2021 - 12.2022
- Made sure work area was clean
- Count till before and after shift to assure balance was accurate
- Assist customers with check out
- Assist big orders for banquets or restaurants
- Handled returned and damaged items
- Organized store when it was slow
- Serve customers promptly
- Unload trucks
- Managing over 100 customers everyday
Key Holder
Zumiez
09.2015 - 08.2018
- Security over the store by following opening and closing procedures
- Leading sale reps in customer complaints
- Operating pos
- Preparing sale pitches
- Enforcing company policies and standards
- Collaborating with managers and leaders alike for marketing promotions and displays
- Inventory management
- Staff scheduling
- Oversee all cash transactions over 500
- Assist in training new employees
Sales Representative
Foot locker
10.2011 - 07.2014
- Welcomed customers
- Promote sales of that day or month
- Package online orders if any that day
- Make sure that customers were purchasing the right size
- Take feedback
- Restock on all items
- Keep area clean and tidy
- Provide gift receipts if needed
- Managed 50-100 per day
Sales Representative
Jacob Eaton center
10.2013 - 03.2014
- Welcomed & Interact with customers
- Assess the needs of the customer
- Move dynamically on the floor to continuously engage with guests and attend to store needs as well
- Receive feedback and partner with store leader to take appropriate action and “make it right” for the guests
- Reach sale goals for the day and by the hour
Education
Some College (No Degree) - Art And Fundamentals
Sheridan College
OakvilleHigh school diploma -
Earl Haig Secondary
Toronto, ON06.2014
Skills
- Communication
- Smart serves certified
- Leadership
- Customer service
- Adaptability
- Creativity
- Critical thinking
- Writing
- Empathy
- Organization
- Microsoft word and Excel
- Attention to detail
- Active listening
- Conflict resolution
- Storytelling
- Sales
- Color analysis
- Painting/drawing
- Adobe Design programs
- Strong computer skills
- Procreate
- Refunds and exchanges
- Identification checks
- Cash drawer balancing
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like trying new recipes and food trends
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Cashier
LCBO
10.2021 - 12.2022
Key Holder
Zumiez
09.2015 - 08.2018
Sales Representative
Jacob Eaton center
10.2013 - 03.2014
Sales Representative
Foot locker
10.2011 - 07.2014
Some College (No Degree) - Art And Fundamentals
Sheridan College
High school diploma -
Earl Haig Secondary
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