Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priscila Nascimento

Toronto,ON

Summary

Diploma graduate in Human Resources with over 8 years of experience in line and administrative roles. Recognized for operational excellence, efficiency, and dedication to fostering collaborative team environments. Strong interpersonal, leadership, and teamwork skills. Summary of Qualifications and Skills Proven expertise in operations administration with a focus on efficiency and process improvement; Strong data entry skills, ensuring accuracy and timeliness in all operational tasks; Proficient in data management and maintaining organized and accurate systems; Dedicated to providing exceptional support and fostering a collaborative team environment; Coordinated and optimized day-to-day administrative functions; Supported effective working relationships in diverse environments; Proven ability to handle multiple tasks, adapt to different environments;

Overview

13
13
years of professional experience

Work History

Operations Administrator

IT and Cyber Solutions, iSecurity Consulting
05.2022 - Current
  • Provide comprehensive support to employees and contractors, addressing system-related questions and issues
  • Support project managers, sales, NOC, and expense report activities;
  • Assist the finance team with billing requests and inquiries related to projects in the system;
  • Ensure the maintenance of an organized and accurate system;
  • Conduct onboarding training for co-op students on the operating system;
  • Lead the migration to the ConnectWise system, ensuring a seamless transition;
  • Utilize advanced data entry skills to maintain accurate and up to date records;
  • Register new employees in the company and manage the registration of invoices in the system;
  • Scheduling meetings, and making travel arrangements;
  • Providing administrative support to other departments or projects as needed;
  • Performing other duties as assigned.

Administrative assistant

EGLO Lights International, São
08.2014 - 11.2016
  • Managed key accounts, including home centers, light shops, and e-commerce;
  • Monitored sales orders through the SAP system, ensuring accurate and timely processing;
  • Provided sales consultations, quotations, and pre/after-sales support;
  • Resolved customer and representative issues, including product troubleshooting and replacements;
  • Conducted data entry for customers, carriers, and products into the SAP system.

Sales Consultant

Brazil - EGLO Lights International
02.2011 - 08.2014
  • Responsible for the separation and shipment of the products;
  • Managed inventory organization and facilitated product shipments with precision;
  • Contributed to warehouse organization, emphasizing operational efficiency. 1

Education

Diploma - Business Human Resources

George Brown College

Skills

  • Proficient in
  • Microsoft Office: Word, Excel, Outlook, and PowerPoint;
  • Experience in onboarding training for co-op students;
  • Skilled in maintaining organized and accurate systems

Languages

English
Full Professional
Portuguese
Native or Bilingual

Timeline

Operations Administrator

IT and Cyber Solutions, iSecurity Consulting
05.2022 - Current

Administrative assistant

EGLO Lights International, São
08.2014 - 11.2016

Sales Consultant

Brazil - EGLO Lights International
02.2011 - 08.2014

Diploma - Business Human Resources

George Brown College
Priscila Nascimento