Prisca Izukah
Calgary
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
ShopRite
11.2019 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Direct Sales Agent
Union Bank of Nigeria
01.2014 - 09.2019
- Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
- Ensured positive customer experiences by resolving complaints swiftly and courteously.
- Improved team morale and performance by sharing best practices and offering support to fellow sales agents.
- Boosted sales revenue by identifying customer needs and providing tailored product recommendations.
- Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
- Managed customer accounts efficiently, ensuring timely updates on orders, payments, and delivery status.
- Increased referral business through the cultivation of strong relationships with satisfied customers who spread positive word-of-mouth reviews about our productsservices.
Education
Diploma - Hospitality And Tourism Management
Southern Alberta Institute of Technology
Calgary, AB12.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Verbal/written communication
- Listening Skills
- Goal-Oriented
- Multi-tasking strength
- Time Management
- Problem-solving skills
Personaltraitsandskills
- Ability to communicate efficiently and effectively.
- Good inter and intra-personal skills.
- Excellent Administrative potentials.
- Ability to work under pressure with minimal supervision.
- Good team player.
- Flexibility and openness to acquisition of new skill and methods.
References
- Ehiarimwan Omoregieva, Branch Service Manager, Union Bank, 08036147789
- Hilary Akhidenor, Customer Experience Manager, Union Bank, 07019914229
Hobbies and Interests
- Reading
- Writing poems and essays
- Teaching/Coaching
- Travelling
- Playing scrabble and other games
- Making friends with positive-minded people.
Timeline
Sales Associate
ShopRite
11.2019 - 11.2023
Direct Sales Agent
Union Bank of Nigeria
01.2014 - 09.2019
Diploma - Hospitality And Tourism Management
Southern Alberta Institute of Technology
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