Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prioskaa Monga

45 Felan Cres Etobicoke,Canada

Summary

Currently pursuing a diploma in Behavioral Science with a strong academic focus on psychology and child development. Highly committed in supporting the well-being and development of children and youth through compassionate, and research-informed approaches. Dedicated Behavioral Science student with practical experience in private tutoring and customer-facing roles. Strong interpersonal skills with the ability to connect with individuals, respond to diverse needs, and foster emotional support in both academic and fast-paced environments. Known for clear communication, organization and a calm, focused approach under pressure. Passionate about contributing to the growth and well-being of children, youth and families.

Overview

4
4
years of professional experience

Work History

Team Member

Tim Hortons
12.2024 - Current
  • Addressed and resolved customer complaints in polite and professional manner.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

Tim Hortons
05.2022 - 06.2023
  • Handled cashier responsibilities efficiently, ensuring accurate transactions.
  • Prepared beverages and maintained quality standards.
  • Managed deli counter operations, including food preparation and service.
  • Assisted in drive-thru order taking and customer service.
  • Upheld cleanliness and hygiene standards in the work environment.

Private Tutor

02.2022 - 09.2022
  • Provided personalized tutoring sessions.
  • Developed educational materials and lesson plans tailored to individual student needs.
  • Monitored progress and provided constructive feedback to enhance learning outcomes.

Education

Behavioral Sciences Program

Seneca Polytechnic
King City, ON
05-2026

Skills

  • Strong communication and interpersonal skills
  • Excellent customer service abilities
  • Effective team management and leadership capabilities
  • Active listening and empathetic communication
  • Adaptability and flexibility and Creates safe, inclusive environments
  • Skilled in building trusting, supportive relationships with children to promote healthy development
  • Thrives in fast-paced team settings while maintaining strong interpersonal skills

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Team Member

Tim Hortons
12.2024 - Current

Team Member

Tim Hortons
05.2022 - 06.2023

Private Tutor

02.2022 - 09.2022

Behavioral Sciences Program

Seneca Polytechnic

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Prioskaa Monga