Summary
Overview
Work History
Education
Skills
Timeline
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Princy Nicks

Toronto,ON

Summary

Experienced professional with a successful history of directing sales and administration of comprehensive banking services, such as deposits, loans, and trusts. Effectively served businesses and individuals in the assigned region, ensuring their financial needs were met. Collaborated closely with customers to develop personalized investment and financial plans, utilizing strong interpersonal skills to build trust and foster long-term relationships.

Overview

7
7
years of professional experience

Work History

Personal Banking Associate

TD Bank
12.2022 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Contacted prospective clients to generate new loans, deposits, and business to achieve company production goals.
  • Reviewed demand deposit profitability analysis and outlined strategies to bring unprofitable accounts back to profitable status.

Customer Experience Associate

TD Bank
01.2022 - 11.2022
  • Resolved process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
  • Achieved assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Civil Engineer

JD Barnes
01.2020 - 11.2021
  • Collect and maintain accurate and complete records of all field notes, timecards, purchase orders, completion slips and records pertaining to the job!
  • Responsible for organizing workloads and scheduling his/her crew members as well as ensuring that work is expedited effectively

Intern Geo Technical

Sola Engineering
06.2019 - 11.2019
  • Worked on material volume calculations for soil
  • Review and evaluate laboratory or field data for inclusion in reports

Customer Service Representative

Pizza Pizza
09.2017 - 04.2018
  • Organized and coordinated meetings and conference calls with various individuals
  • Quoted prices and credit terms to prepare sales contracts

Education

Business Analyst -

Mohawk College
Hamilton, ON
09.2022

Civil Engineering -

Mohawk College
Hamilton, ON
11.2019

Skills

  • Building customized solutions
  • Verbal and written communication
  • Team collaboration
  • Generating referrals

Timeline

Personal Banking Associate

TD Bank
12.2022 - Current

Customer Experience Associate

TD Bank
01.2022 - 11.2022

Civil Engineer

JD Barnes
01.2020 - 11.2021

Intern Geo Technical

Sola Engineering
06.2019 - 11.2019

Customer Service Representative

Pizza Pizza
09.2017 - 04.2018

Business Analyst -

Mohawk College

Civil Engineering -

Mohawk College

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Princy Nicks