Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Princy Chahal

Surrey,BC

Summary

Highly efficient Layout clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience.

Overview

6
6
years of professional experience

Work History

Layout Clerk

ALS Environmental
09.2022 - Current
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Worked closely with lab staff on special projects.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.

Online Order Processor and Sales Representative

Canadian Tire
05.2021 - 07.2022
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Processed customer orders in line with established policies and procedures.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Monitored and tracked inventory to achieve prompt order fulfillment.
  • Updated company tracking system with latest information.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Processed and handled customer complaints, answering questions and providing alternative solutions.
  • Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
  • Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.

Front Desk Manager

Taste Of Punjab Restuarant
02.2018 - 06.2021
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Prepared weekly employee work schedules to meet operational needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Launched quality assurance practices for each phase of development
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

Education

Associate of Science - Science

Capilano University
North Vancouver, BC
05.2021

Skills

  • Database Entry
  • Correspondence Writing
  • Information Security
  • Administrative Support
  • Quality Control
  • Cash Management
  • File Maintenance
  • Administrative Tasks
  • Point of Sale Operation
  • Database Management
  • Customer Satisfaction
  • Processing Mail
  • Mail Handling
  • Sales Expertise
  • Record Preparation
  • Mail Processing
  • MS Office
  • Team Building and Leadership
  • Scheduling
  • Hospitality Services
  • Marketing
  • Micro
  • Microsoft Powerpoint
  • Excel Spreadsheets

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Layout Clerk

ALS Environmental
09.2022 - Current

Online Order Processor and Sales Representative

Canadian Tire
05.2021 - 07.2022

Front Desk Manager

Taste Of Punjab Restuarant
02.2018 - 06.2021

Associate of Science - Science

Capilano University

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Princy Chahal