PRINCEY JOHAL
Surrey
Summary
Developed strong organizational and time management skills in fast-paced environment. Skilled in coordinating schedules, managing data, and communicating effectively with diverse teams. Seeking to transition into new field, leveraging these transferable skills to contribute to dynamic and collaborative workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Scheduling Clerk
West Coast Senior Housing Management
12.2024 - Current
- Coordinated short- and long-term staff scheduling for multiple care communities, ensuring compliance with Collective Agreements and staffing policies.
- Responded to daily staffing needs, booked shifts, processed leave requests, and maintained accurate scheduling records.
- Managed timekeeping and payroll coding, supported vacation planning, and maintained staff availability and contact databases.
- Communicated effectively with staff and management to resolve scheduling issues and ensure adequate coverage.
- Utilized Microsoft Office and scheduling systems to maintain schedules and support administrative tasks.
Team Member – Front End Support
Tim Hortons
09.2023 - 10.2024
- Greeted customers with a positive and welcoming attitude, ensuring a great first impression
- Learned all required tasks quickly to maximize performance
- Processed cash, card, and mobile transactions with high accuracy and speed
- Followed company procedures to ensure secure handling of cash and minimize shrinkage
- Replenished front-of-house supplies and ensured product displays were tidy and labeled correctly
Sales Associate (Volunteer)
Local Community Thrift Store
07.2023 - 09.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Assisted customers in finding items and provided helpful recommendations
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
Education
Bachelor - Business Management
KPU University
04.2025
Skills
- Staff Scheduling & Shift Planning
- Timekeeping & Payroll Support
- Collective Agreement Knowledge
- MS Office (Excel, Outlook, Word)
- Employee Records Management
- Communication & Problem Solving
- Confidentiality & Attention to Detail
- Work ethics and Integrity
Certification
- Workplace Hazardous Materials Information System (WHMIS 2015) - Obtained WHMIS certification from the authorised web portal.
- Effective Retail Checkout Procedures - Completed a course on efficient POS transactions and checkout optimization from Coursera
- Occupational Health and Safety Awareness - Completed a course as part of Health and Safety training with current employer
LANGUAGES
ENGLISH - Proficient
Full Professional
HINDI - Native
Native or Bilingual
Punjabi
Native or Bilingual
Hobbies and Interests
Gardening and Home Improvement - Actively involved in community gardening projects and passionate about sustainable home improvement practices.
Timeline
Scheduling Clerk
West Coast Senior Housing Management
12.2024 - Current
Team Member – Front End Support
Tim Hortons
09.2023 - 10.2024
Sales Associate (Volunteer)
Local Community Thrift Store
07.2023 - 09.2023
Bachelor - Business Management
KPU University
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