Princess Vivian Ezeh
Ottawa ,ON
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Proven ability to identify opportunities for technological enhancements and implement effective solutions. Skilled at leveraging new tools and methods to solve problems and enhance productivity. Thrives in fast-paced environments, driving technological advancements to propel organizational success.
Overview
7
7
years of professional experience
Work History
Talent Acqusition Coordinator
Assent
06.2023 - Current
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
- Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
- Achieved high levels of candidate satisfaction by providing a transparent and supportive recruitment process from start to finish.
- Conducted comprehensive interviews to assess candidate fit based on skills, cultural alignment and long-term potential within the organization.
- Sourced and screened candidates for Technical and sales roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
CEO
VIDAB Hair
07.2017 - Current
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Negotiated contracts with stylists and photographers to organize photo shoots
Business Development Representative
Assent
10.2022 - 05.2023
- Exceeded monthly KPI by 85% in the mid-market segment at Assent
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Used SalesForce to handle current portfolio and prospective leads.
Account Manager - B2B Business Development
Softchoice
09.2021 - 09.2022
- Increased client satisfaction by addressing concerns and providing customized solutions for their business needs.
- Secured new business opportunities through networking and relationship-building activities.
- Conducted market research to identify potential clients and developed targeted sales strategies.
- Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.
- Developed and managed detailed proposals for IT solutions, significantly enhancing client understanding and boosting contract acquisitions by 80%.
- Championed company values both internally and externally, serving as a positive ambassador for the organization.
Implementation Specialist
Filament
03.2021 - 09.2021
- Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
- Reduced client onboarding time by developing comprehensive training materials and delivering tailored user sessions.
- Enhanced customer satisfaction with timely resolution of issues during project implementations.
- Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Built and implemented chatbot solutions that help streamline revenue and business efficiency for enterprise clients
- Conducted regular account reviews to assess client status, identify opportunities, and ensure continued success.
- Managed a portfolio of key accounts, ensuring timely issue resolution and consistent communication with stakeholders.
Legal CPQ Coordinator
Ceridian HCM
09.2020 - 02.2021
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Successfully coordinated and facilitated Legal CPQ UAT Testing
- Managed the drafting and coordination of complex legal proposals and contracts, ensuring compliance and timely execution of service agreements.
Recruiter
RPM Group
08.2019 - 08.2020
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
Paralegal
DroneEntry Technologies Corp
09.2017 - 08.2020
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Drafted and negotiated legal documents and partnership agreements, including a critical MOU that established a major international partnership.
- Drafted major employee contracts and singlehandedly managed employee on-boarding
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Edited and proofread legal documents to verify accuracy.
IT Project Coordinator
CIBC
05.2017 - 08.2017
- Reduced project completion times by effectively coordinating team members and resources.
- Enhanced communication between stakeholders by holding regular progress update meetings and sharing detailed reports.
- Improved overall project success rates with thorough risk assessment and mitigation planning.
- Conducted UAT Testing for the System upgrade release
- Managed and maintained project documentation, Raid logs e.t.c
Education
MBA - Human Resource Management
Jack Welch Management Institute
06.2022
Master of Science - Project Management
Carleton University
06.2020
Bachelor of Arts - Business Law in A Global Context
Carleton University
06.2017
Skills
Applicant Tracking Systems (Workday)
Recruitment
Cold-calling
Problem-solving abilities
Multitasking Abilities
Microsoft Office
Team building
Customer Relationship Management
Sales Force Data Management
Case Management
Document drafting
Legal writing
Administrative Support
Live chat support
Accomplishments
- Drafted the MOU that led to the partnership between DroneEntry & its Aerospace partners in Hong Kong
- Increased Sales revenue by 60% at RPM in Sep 2019.
- Started my own beauty hair line VIDAB Hair that has clients in North America, London, America & Nigeria
- Consistently over exceeded sales target at Assent
- Created an Onboarding Program that helped improve onboarding efficiency and candidate satisfaction by 85% by end of Q2
Languages
English
Native or Bilingual
French
Professional Working
Volunteer Work
- Unicef Carleton Volunteer 2013-2017.
-Drug Free Kids Volunteer
Timeline
Talent Acqusition Coordinator
Assent
06.2023 - Current
Business Development Representative
Assent
10.2022 - 05.2023
Account Manager - B2B Business Development
Softchoice
09.2021 - 09.2022
Implementation Specialist
Filament
03.2021 - 09.2021
Legal CPQ Coordinator
Ceridian HCM
09.2020 - 02.2021
Recruiter
RPM Group
08.2019 - 08.2020
Paralegal
DroneEntry Technologies Corp
09.2017 - 08.2020
CEO
VIDAB Hair
07.2017 - Current
IT Project Coordinator
CIBC
05.2017 - 08.2017
Master of Science - Project Management
Carleton University
Bachelor of Arts - Business Law in A Global Context
Carleton University
MBA - Human Resource Management
Jack Welch Management Institute
Similar Profiles
Julia StockfordJulia Stockford
Senior Customer Success Manager at AssentSenior Customer Success Manager at Assent
Mathilde BeaufortMathilde Beaufort
Associate Consultant at AssentAssociate Consultant at Assent
REVANTH REDDY VENKATIREVANTH REDDY VENKATI
SQL Developer at ASSENTSQL Developer at ASSENT