Princess Sky Balmadres
Brampton
Summary
My objective is to obtain a full-time job to gain experience and improve my communication skills. I am also looking for a job position where I can develop my knowledge and ability to work well with people.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Manager
Cinnabon
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
Cashier
Seafood City
11.2021 - 08.2022
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Church's Chicken
04.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
employee
Amesbury Truth Hardware
12.2020 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Graduate Certificate - Flight Services - Operations & Cabin Management
SENECA COLLEGE
Toronto, ON10-2023
High School Diploma -
St. Augustine Secondary School
Brampton, Ontario06-2020
Skills
- Exceptional interpersonal skills and organisational skills
- Cooperative team member ability to build positive relationships
- works well under pressure
- Adaptability self-motivated
- Good customer communication
- Team leadership
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
Skill Summary
- Exceptional interpersonal and organisational skills.
- Cooperative team member, able to build positive relationships.
- Works well under pressure, capable of adapting to a variety of tasks.
- Multilingual, speaks English and Tagalog fluently.
- Self-motivated, maintained a prominent level of energy.
- Good talk to the customer.
Languages
English
Professional Working
Timeline
Manager
Cinnabon
09.2022 - Current
Cashier
Seafood City
11.2021 - 08.2022
Cashier
Church's Chicken
04.2021 - 12.2021
employee
Amesbury Truth Hardware
12.2020 - 03.2021
Graduate Certificate - Flight Services - Operations & Cabin Management
SENECA COLLEGE
High School Diploma -
St. Augustine Secondary School
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