Princess Ira G. Pagal
Edmonton
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Alarm Operator/Dispatcher
Armstrong’s Monitoring
10.2023 - Current
- Receiving alarms from residential/ commercial/business alarms
- Calling and notifying contacts of alarm
- Helping them either with disregarding alarms if everything is okay or dispatching PD/FD/Ambulance if needed or if there’s an emergency
- Documenting and noting alarms
- Taking alarm customer service calls, communicating, and helping them with their problems
Cashier/Kitchen
KFC
02.2022 - 06.2023
- Taking and handling customers’ orders
- Handling the Cashier and POS system
- Bagging and taking care of customers’ orders then handing it off them, making sure they got everything that they ordered and that they left the restaurant satisfied, full, and happy
- Cleaning, organizing, and stocking up the front and back area of the store
- Prepping vegetables, sauces, and salads
- Cooking the chicken products and making sandwiches
Brand Ambassador/Sales Associate
American Eagle Outfitters
09.2020 - 02.2022
- Greeting and welcoming customers into the store
- Accommodating their needs and wants, making sure they get what they are looking for
- Suggesting outfits, clothes for them when they ask me to
- Helping them get into a fitting room when and if they need to try on clothes
- Made sure to get them more sizes and similar clothes when they ask me to
- Complimented the outfits that they made themselves, also suggested to add some jewelries and add-ons
- Always made sure they left the store happy and satisfied with my service
Cashier/Drive Thru
McDonald's
05.2015 - 08.2020
- Taking and handling customers’ orders
- Handling the Cashier and POS system
- Bagging and taking care of customers’ orders then handing it off them, making sure they got everything that they ordered and that they left the restaurant satisfied, full, and happy
- Cleaning, organizing, and stocking up the front area of the store
Education
Park West School
Halifax, Nova ScotiaHalifax West High School
Halifax, Nova ScotiaHigh School Diploma -
Canossa Academy Lipa
Lipa City, Batangas, PhilippinesSkills
- Customer service
- Adaptability
- Writing skills
- Communication skills
- POS system knowledge
- Time management
- Organizational skills
- Conflict resolution
- Call Center
- Dispatching
References
Can provide if needed
Timeline
Alarm Operator/Dispatcher
Armstrong’s Monitoring
10.2023 - Current
Cashier/Kitchen
KFC
02.2022 - 06.2023
Brand Ambassador/Sales Associate
American Eagle Outfitters
09.2020 - 02.2022
Cashier/Drive Thru
McDonald's
05.2015 - 08.2020
Park West School
Halifax West High School
High School Diploma -
Canossa Academy Lipa