Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Princess Serfas

Summary

Experienced in cash handling, customer service, and transaction processing within fast-paced retail environments. Utilizing strong communication skills and meticulous attention to detail, consistently striving to ensure customer satisfaction and operational efficiency. Proven track record of maintaining accuracy and resolving conflicts smoothly. Dedicated to delivering exceptional service and contributing to the success of the organization.

Overview

6
6
years of professional experience

Work History

CASHIER

JOLY'S INDEPENDENT GROCER (SMOKE SHOP/CONVENIENCE STORE)
11.2019 - 11.2023
  • Receive payment by cash, debit or credit cards
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Answer telephone and relay telephone calls and messages
  • Receive orders and count each item to make sure everything is complete
  • Weekly inventory of stocks
  • Maintaining and refilling cigarette cabinets daily
  • Maintaining cleanliness of the facility

CASHIER

JOLY'S INDEPENDENT GROCER
10.2018 - 11.2023
  • Greet customers entering establishments
  • Answer telephone and relay telephone calls and messages
  • Receive payment by cash, debit or credit cards, vouchers/gift cards or coupons
  • Issue receipts or change due to customers
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Maintain clean and orderly checkout areas
  • Answer customers' questions and provide information on procedures or policies
  • Weigh items sold by weight in order to determine prices

SALAD BAR CLERK

MICHELLE'S INDEPENDENT GROCER
05.2018 - 08.2018
  • Preparing salads, platters and juice following established recipes and standards
  • Maintaining temperature and sanitation logs, cleaning and organizing department
  • Maintaining and filling salad bar shelf

Education

Marketing

Northern Alberta Institute of Technology
Edmonton, AB
06-2026

Alberta High School Diploma - undefined

Holy Trinity Catholic High School
06.2016

Skills

  • Effective Interpersonal Communication Skills
  • Attention to Detail
  • Ability to effectively manage time and prioritize tasks
  • Good understanding of employability skills and the importance of working as a part of a team and learning from others
  • Customer service
  • Cash register operation
  • Payment processing
  • POS systems
  • Staff training
  • ID verification

Languages

English
Professional Working

Timeline

CASHIER

JOLY'S INDEPENDENT GROCER (SMOKE SHOP/CONVENIENCE STORE)
11.2019 - 11.2023

CASHIER

JOLY'S INDEPENDENT GROCER
10.2018 - 11.2023

SALAD BAR CLERK

MICHELLE'S INDEPENDENT GROCER
05.2018 - 08.2018

Alberta High School Diploma - undefined

Holy Trinity Catholic High School

Marketing

Northern Alberta Institute of Technology

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Princess Serfas