Princess Quilor
Summary
Dynamic Health Care Aide with a proven track record at Optima Living, enhancing patient wellbeing through meticulous medication management and innovative behavior management strategies. Excelled in fast-paced environments, demonstrating exceptional problem-solving and verbal communication skills. Achieved significant improvements in patient satisfaction and recovery outcomes.
Overview
3
3
years of professional experience
Work History
Health Care Aide
Optima Living
02.2024 - Current
- Reduced patient anxiety through effective communication and active listening skills.
- Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Developed rapport to create safe and trusting environment for care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Acute Care Medical-Surgical
Program Practicum
01.2024 - 02.2024
- Enhanced patient recovery by developing individualized care plans and closely monitoring progress.
- Conducted patient assessments, recorded vitals, analyzed patient histories, complaints, and current symptoms.
- Administered medications safely and accurately, ensuring proper dosages based on each patient''s specific needs while maintaining accurate documentation in electronic health records systems.
- Monitored and documented patient intake and output levels and reported concerns to the care team.
- Promoted infection control measures throughout the facility by adhering to strict protocols for hand hygiene and personal protective equipment usage.
- Demonstrated strong clinical skills in performing procedures such as wound care, catheter insertion, and IV pump set up.
Long-Term Care
Program Practicum
11.2023 - 12.2023
- Monitored patients' health conditions closely, promptly reporting significant changes to the instructor and other healthcare professionals.
- Reduced medication errors through an explained course of care and medication side effects for residents in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Leveraged feedback and process improvement opportunities to create a safer and healthier environment and increase patient satisfaction.
- Assisted patients with daily living activities while preserving dignity and respecting individual preferences.
Swing Shift Manager
McDonald's
07.2021 - 09.2023
- Improved employee productivity by implementing efficient scheduling and task allocation strategies.
- Enhanced team performance by providing regular coaching, training, and feedback sessions.
- Addressed customer concerns promptly, leading to increased customer satisfaction rates.
- Resolved conflicts among team members diplomatically, fostering a harmonious working environment.
- Kept the facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
- Maximized quality assurance by completing frequent line checks.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Ensured smooth shift transitions by maintaining thorough communication between teams and management.
Education
Associate of Science - Practical Nursing (LPN)
NorQuest College
Edmonton, AB06.2024
Skills
- Flexible and Adaptable
- Customer Relations
- Teamwork and Collaboration
- Organization and Time Management
- Verbal Communication
- Quality Assurance
- Calm Under Pressure
- Task Prioritization
- Problem-Solving
Timeline
Health Care Aide
Optima Living
02.2024 - Current
Acute Care Medical-Surgical
Program Practicum
01.2024 - 02.2024
Long-Term Care
Program Practicum
11.2023 - 12.2023
Swing Shift Manager
McDonald's
07.2021 - 09.2023
Associate of Science - Practical Nursing (LPN)
NorQuest College
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