Princess Matias
Tim Hortons
Edmonton,AB
4
years of professional experience
Customer Service Professional experienced in fast-paced environments requiring attention to detail and clear communication. Handled diverse customer needs through efficient and respectful problem resolution, maintaining a calm and professional demeanor in challenging situations. Delivered value in both collaborative and independent settings, emphasizing practical solutions and effective communication.
Work History
Crew Team Member
4 Years 3 Months- Delivered excellent customer service in fast-paced environment.
- Prepared and served food and beverages following safety standards.
- Operated cash register and handled customer transactions efficiently.
- Maintained cleanliness of work area and dining space regularly.
- Assisted in training new team members on operational procedures.
- Followed all safety regulations while operating machinery or handling chemicals.
Retail Sales Associate
4 Months- Maintained inventory levels and organized merchandise on the sales floor.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated point-of-sale systems for transactions and returns efficiently.
- Resolved customer inquiries and complaints in a professional manner.
- Participated in promotional events to drive customer engagement and sales.
- Used product knowledge to suggest items to match client needs.
Education
Skills
Point-of-sale operation
Cash handling
Customer service
Suggestive selling
Customer engagement
Customer relationship management
Attention to detail
Time management
Problem solving
Employee training
Effective communication
Reliability and punctuality
Multitasking and organization
Timeline
Retail Sales Associate
Home Depot
04.2026 - 08.2026Read More
Crew Team Member
Tim Hortons
07.2022 - CurrentRead More
Archbishop O’leary High School
Read More