PRINCESS CUBILLA
Mississauga,ON
Summary
Orderly and committed Administrative with 8-years of work experience and offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
Work History
Training Coordinator
Air Canada / Randstadt
11.2023 - Current
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Built and maintained professional relationships with vendors and suppliers.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Worked with vendors to customize courseware to accommodate business needs.
Administrative Assistant
Berendsen Fluid Power
06.2021 - 08.2023
- Composed correspondence, reports and meeting notes.
- Directed customer communication to appropriate department personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Conducting payment processing and managed cheque payments.
Administrative Secretary - Part Time
World Financial Group
10.2020 - 03.2021
- Multi-Line Telephone Systems
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Executed record filing system to improve document organization and management
- Updated operational methods, oversaw financial reports/expense reports.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Inventoried and ordered supplies for office
- Coordinated appointments, meetings and conferences
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed other registration/checkout staff to smoothly run vaccination clinic
- Assisted coworkers and staff members with special tasks on daily basis
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.Shared Health Manitoba
Administrative Assistant
Durham Region Public Health
07.2020 - 02.2021
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Student Support Manager
Adamson University
05.2015 - 05.2020
- Provided administrative assistance by returning phone calls, answering emails and Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Resolved problems, improved operations and provided exceptional service
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Promoted team events, designed signs and developed social media content
- Assisted with community engagement and team fundraising events
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
Bachelor of Arts - Political Science
Adamson University
Manila, PhilippinesDiploma - Law Clerk (Incomplete)
Seneca College
Toronto, ON05.2025
Skills
- Clear Communication
- Public Speaking
- Decision-Making
- Orientation and Onboarding
- Project Management
- Training Program Design
- Presentation
- Employee Relations
Languages
English
Full Professional
Timeline
Training Coordinator
Air Canada / Randstadt
11.2023 - Current
Administrative Assistant
Berendsen Fluid Power
06.2021 - 08.2023
Administrative Secretary - Part Time
World Financial Group
10.2020 - 03.2021
Administrative Assistant
Durham Region Public Health
07.2020 - 02.2021
Student Support Manager
Adamson University
05.2015 - 05.2020
Bachelor of Arts - Political Science
Adamson University
Diploma - Law Clerk (Incomplete)
Seneca College
Similar Profiles
Avnider SaranAvnider Saran
Customer Service at Air Canada, Fraser Health/Air canadaCustomer Service at Air Canada, Fraser Health/Air canada
JENNIFER THIFFAULTJENNIFER THIFFAULT
Flight Attendant at Air Canada/Air Canada RougeFlight Attendant at Air Canada/Air Canada Rouge
Julie Ritumalta-WhiteJulie Ritumalta-White
Medical Biller at Change HealthCare through Randstadt StaffingMedical Biller at Change HealthCare through Randstadt Staffing
Eniola AdelekeEniola Adeleke
Volunteer at Christie Ossington Neighbourhood CentreVolunteer at Christie Ossington Neighbourhood Centre
TAMARA VIDAKOVICTAMARA VIDAKOVIC
Administrative Coordinator at O'Connor MacLeod Hanna LLPAdministrative Coordinator at O'Connor MacLeod Hanna LLP