PRINCESS CAMAYA
Hamilton,ON
Summary
Customer-focused professional with successful 20-year combined experienced in Customer Service . Dynamic successful individual applying for a part time position in a busy environment. Thank you.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager on Training/Service Crew
McDonald's Restaurant
08.2020 - 12.2023
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
- Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
- Led successful marketing campaigns to increase brand visibility, attract new customers, and boost overall sales numbers.
Production Baker/Customer Service Representative
Tim Hortorn
10.2018 - 08.2021
- Enhanced production efficiency through proper equipment maintenance and cleaning protocols.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Trained new employees on bakery methods and procedures.
- Cleaned and maintained kitchen equipment and oven.
Education
Associate of Science - Personal Support Worker
CDI College
Mississauga, ON12.2004
Skills
- Staff Leadership
- Business Development
- Organizational Skills
- Employee Coaching and Mentoring
- Teamwork and Collaboration
- Interpersonal skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Certification
- Food Service Training - 2005, 2007
- CPR Level C Training - 2008, 2020
Timeline
Manager on Training/Service Crew
McDonald's Restaurant
08.2020 - 12.2023
Production Baker/Customer Service Representative
Tim Hortorn
10.2018 - 08.2021
Associate of Science - Personal Support Worker
CDI College
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