Princess Baguma
Toronto,Canada
Summary
Results-driven Telephone Research Consultant specializing in data analysis and market research. Proven track record in project management and effective communication, with expertise in qualitative and quantitative analyses. Strong critical thinking and research methodologies improve project outcomes and facilitate informed decision-making in political polling. Proficient in analysis and data modeling, ensuring efficiency and accuracy in study design and implementation.
Overview
12
12
years of professional experience
Work History
Client Intake and Outreach Specialist
SafePet Ontario
09.2025 - 04.2026
- Assisting new clientele through our foster program process(sending emails out on client eligibility, application, scheduling intake calls, providing pet alternative resources for utilization etc..).
- Reaching out to case workers/physician’s to confirm that our applicants are indeed survivors/fleeing intimate partner violence/human trafficking so, we can move forward with processing their pets into our foster program.
- Learning how different policies affect the organization.
- Conducting and shadowing intake calls for crucial client information.
- Grant research + writing
- Research deadlines, eligibility, and past recipients for potential funder organizations
- Advocacy projects
- Social media content + public awareness, including Safe Haven Collective
- Developed and executed outreach strategies to enhance community engagement and awareness
- Facilitated Foster Forums (occurred once a month)
Remote Research Consultant
KGS Research
05.2021 - 03.2025
- Performed data analysis and market research to identify trends and opportunities.
- Executed political polling to gauge public opinion and inform strategies.
- Conducted client insights and needs assessments for residents across U.S. states.
Senior Program Facilitator
Junior Youth Group
06.2014 - 09.2019
- Handle incidents and behavioral issues between campers and/or staff members in a positive manner
- Supervise the safety and well-being of campers
- Conducted youth conferences and seminars in the community ensuring accuracy, confidentiality and safekeeping of agency records
- Ability to facilitate, coordinate and promote group programming and workshops on a variety of social issues and topics
- Refined planning and organizational skills that balance work, team support and responsibilities in a timely fashion
- Coordinated and facilitated camps, service projects and exursions
- Spoke at youth conference for the empowerment of young minds and individuals striving to make a change in their community
- Hosted parent and children informative nights
Education
Master in Social Work - Social Work
York University
Toronto, ON06-2027
Skills
- Field planning and execution
- Critical thinking
- Effective communication
- Client-centered approach
- Resource navigation
- Cultural sensitivity
- Data organization and collection
- Project management
- Research methodologies
- Crisis intervention
- Youth program facilitation/ Community Outreach
- Qualitative and quantitative analysis
Languages
English
Timeline
Client Intake and Outreach Specialist
SafePet Ontario
09.2025 - 04.2026
Remote Research Consultant
KGS Research
05.2021 - 03.2025
Senior Program Facilitator
Junior Youth Group
06.2014 - 09.2019
Master in Social Work - Social Work
York University
Non-Profit Humanitarian Assistance Organization - The Daniel Foundation - Public Relations role
- Supporting vulnerable and at-risk children in North Ethiopia
- Communication Management
- Crisis Management
- Issues Management
- Relationship Management
Extended Voluntary Contributions
- Volunteered for a health & wellbeing study at the Hospital for Sick Children, 2024
- Volunteered in mental health a study at St. Michael’s Hospital and SickKids, 2024
- Volunteer as a Peer Note-Sharer for the Note-sharing Services of Student Accessibility Services at York University, Summer 2024
- Letter of Recommendation from Humanities Professor on diligent and passionate work ethic, 2023
References
References available upon request.