Princess Avendaño
South Gate
Summary
Involved in sales associate, shift lead and committed to provide excellent team work, technical, and problem-solving skills.
Detail-oriented and able to learn new concepts quickly. Great team player but also thrives independently. I am proactive, well organized and reliable.
Overview
3
3
years of professional experience
Work History
Shift Leader
Pro Image Sports
Downey
2024.09 - Current
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Resolved customer complaints promptly and professionally.
Sales Associate
Forever 21
South Gate
2023.12 - 2024.08
- Provided accurate information about products, prices and services.
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
Cashier Manager
Hit The Spot Company
Compton
2022.01 - 2023.02
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
Education
High School Diploma -
South Gate High School
South Gate, California2023-06
Associate of Arts - Fashion Design
Long Beach City College
Long Beach, CASkills
- Customer service
- Store organization
- Effective communication
- Time management
- Flexible schedule
- Positive attitude
- Goal setting and tracking
- Outgoing personality
Languages
Spanish
Full Professional
Timeline
Shift Leader
Pro Image Sports
2024.09 - Current
Sales Associate
Forever 21
2023.12 - 2024.08
Cashier Manager
Hit The Spot Company
2022.01 - 2023.02
High School Diploma -
South Gate High School
Associate of Arts - Fashion Design
Long Beach City College