Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Princepal Singh

Delta,BC

Summary

Experienced District Manager skilled in overseeing operations, preparing schedules, and possessing strengths in strategic planning, and team leadership. Detail-oriented, with a proven track record in leadership roles, establishing clear guidelines, and enforcing consistent policies to enhance client and staff satisfaction. Demonstrated expertise in relationship-building, multitasking, and decision-making.

Overview

6
6
years of professional experience
1
1
Certification

Work History

District Manager

Blackbird Security Inc.
Vancouver, Canada
09.2022 - Current
  • Conducted regular store visits to ensure compliance with company policies and standards.
  • Prepared weekly schedules for more than 50 guards to optimize coverage.
  • Collaborated with departments, including marketing and human resources, to achieve upper management goals.
  • Resolved customer complaints promptly while maintaining high levels of service satisfaction.
  • Developed strategic plans focused on reducing costs and enhancing operational efficiency.
  • Assigned guards to locations based on potential, ensuring alignment with client expectations.

Field Supervisor

Blackbird Security Inc.
Vancouver, Canada
12.2021 - 08.2022
  • Provided coaching and training to enhance team performance and adherence to protocols.
  • Monitored guard progress against established timelines to ensure compliance with post orders.
  • Supervised daily activities of field personnel, promoting operational efficiency.
  • Implemented double coverage with guards on duty to maintain high standards of performance.

Loss Prevention Officer

Blackbird Security Inc.
Metro Vancouver, Canada
10.2020 - 12.2021
  • Ensured compliance with company policies related to Loss Prevention operations.
  • Prepared daily reports documenting incidents occurring during shift hours.
  • Investigated theft incidents by identifying suspects, gathering evidence, and compiling comprehensive reports.
  • Monitored store entrances, exits, and checkout areas to identify shoplifting or suspicious activities.
  • Apprehended shoplifters in accordance with legal regulations and company policies.

Uniform and Tactical Guard

Blackbird Security Inc.
Metro Vancouver, Canada
04.2020 - 10.2020
  • Established a welcoming environment by professionally greeting guests and emphasizing safety.
  • Performed routine patrols to identify and address security issues in key areas.
  • Responded promptly to emergencies, reducing risks of injury and damage.
  • Documented incidents thoroughly to maintain accurate records for reporting.
  • Monitored behavior for signs of potential shoplifting or threats.
  • Provided an expert security presence to deter vandalism and misconduct at retail locations.

General Warehouse Worker

Damco Warehouse
New Westminster, Canada
01.2020 - 04.2020
  • General warehouse worker duties- loading and unloading trailers.

Education

Diploma In Associate Degree of Science -

Douglas College
New Westminster, BC
12.2021

Skills

  • Customer service
  • Analytical problem solving
  • Time management
  • Organizational effectiveness
  • Flexibility and adaptability
  • Client relationship building
  • Training and development

Certification

  • BST
  • AST
  • 0FA-1
  • Indigenous Awareness
  • FOIPPA

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

District Manager

Blackbird Security Inc.
09.2022 - Current

Field Supervisor

Blackbird Security Inc.
12.2021 - 08.2022

Loss Prevention Officer

Blackbird Security Inc.
10.2020 - 12.2021

Uniform and Tactical Guard

Blackbird Security Inc.
04.2020 - 10.2020

General Warehouse Worker

Damco Warehouse
01.2020 - 04.2020

Diploma In Associate Degree of Science -

Douglas College

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Princepal Singh