Princel Dcosta
Edmonton,AB
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Representative
Winners
Edmonton, Alberta
11.2024 - Current
- Scanned items and checked pricing on cash register for accuracy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer inquiries regarding store policies and procedures.
Customer Service Representative
Coop Gas Station/Grocery Store
Edmonton, Alberta
09.2022 - 09.2024
- Answered incoming calls , providing frontline customer support or assistance with product and service transactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier/Patient Companion
AHS
Edmonton, Alberta
01.2024 - 08.2024
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Engaged in meaningful conversations with clients to help reduce feelings of isolation and loneliness.
Education
Bachelor of Science - NURSING
Macewan University
Edmonton, AB12-2028
Bachelor of Science - PSYCOLOGY
Macewan University
Edmonton04-2023
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Merchandise exchange
- Point-of-sale system operation
- Order taking
- Empathy and patience
- Customer assistance
- Records maintenance
- BLS training
Certification
- BLS TRAINING SEPTEMBER 2024-2025
Languages
Hindi
Professional
Konkani
Professional
Tulu
Professional
Kannada
Professional
Punjabi
Professional
Timeline
Cashier/Customer Service Representative
Winners
11.2024 - Current
Cashier/Patient Companion
AHS
01.2024 - 08.2024
Customer Service Representative
Coop Gas Station/Grocery Store
09.2022 - 09.2024
Bachelor of Science - NURSING
Macewan University
Bachelor of Science - PSYCOLOGY
Macewan University
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