Diligently enhanced package handling efficiency and significantly reduced damage rates at FedEx by mastering warehouse safety and employing meticulous sorting techniques. At Amazon, excelled in team collaboration and customer service, ensuring seamless order processes and accurate information management. Skilled in scanning packages and adept at navigating custom clearance procedures, consistently prioritizing safety and efficiency.
As a team member in amazon i worked as customer representative as i respond to customer inquiries via email, phone, or chat. Moreover, maintaining record of the delivery process and assisting with order placements and staying aware about products sale, services, and ensuring that proper documentation is followed. Apart from this managing customer records and ensur accurate information on ongoing issues.