PRINCE ZACHARIA
Peterborough,ON
Summary
Graduate Mechanical engineer with Energy management skills. Combining a solid foundation in Mechanical engineering principles with hands-on experience as a field service technician, I bring a unique perspective to problem-solving and process optimization.
Overview
8
8
years of professional experience
Work History
Field Service Technician
TELUS
09.2024 - Current
- Installed and serviced TELUS SmartHome Security systems, including sensors, cameras, and control panels, ensuring seamless connectivity and customer satisfaction.
- Diagnosed and resolved issues with residential and commercial internet, phone, and TV services on-site.
- Interpreted technical diagrams and work orders to execute structured cabling, equipment setup, and system testing.
- Provided clear technical explanations and support to customers, ensuring they understood system features and operation. Conducted signal testing and troubleshooting using tools like signal meters, OTDRs, and network testers.
- Accurately documented service calls, inventory use, and customer feedback in TELUS systems. Collaborated with dispatch, technical support, and engineering teams to address escalated issues.
- Accurately documented service calls, inventory use, and customer feedback in TELUS systems.
Field Service Technician
Bell Technical Solutions
09.2021 - 09.2024
- Installing and configuring telecommunication systems such as phone systems, data networks and video systems and meet the expectations of the clients and the customers.
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
- Climb and work aloft on poles, ladders or other support structure.
- Conducting site surveys to identify potential issues and recommending solutions to clients also ensuring that all installations and repairs are carried out in compliance with industry regulations and safety standards.
- Collaborating with cross-functional teams, including other technicians, team lead and managers to ensure the successful completion of tasks.
Machine Operator
Mitsubishi Chemical Advance Materials
04.2021 - 09.2021
- Operates machine and control panel to regulate speeds, and feed rate of materials through machines and ensuring that production targets are met while maintaining high- quality standards, meeting safety requirements, and minimizing waste.
- Produce quality components and parts by interpreting blueprints.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Updated daily production logs and informed management of production incidents or non- conformance issues.
- Communicating with other departments, including logistics, quality control, and maintenance, to coordinate production activities and address any issues.
- Complied with company and OSHA safety rules and regulations.
Project Coordinator
DIXIS Food Products
01.2018 - 12.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained database and spreadsheets with accurate inventory and status.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Monitored project progress, identified risks and took corrective action as needed.
Education
Certificate - Web Development
BusyQA
Mississauga, ON01.2023
Post Graduate Diploma - Applied Energy Management
Conestoga College
Kitchener, ON04.2021
Bachelor of Science - Bachelors in Mechanical Engineering
Saintigit's College of Engineering
12.2018
Skills
- Quick learner
- Problem-solving skills
- Organized
- Deadline oriented
- Adaptive
- Attentive
- Team player
- Fast paced work environment
- Preventive maintenance
- Handling different power tools
- Verbal communication
- Written communication
- Lean manufacturing methods
- Testing
- Troubleshooting
- Arithmetic skills
- Statistical skills
- Advanced in SQL
- NODE JavaScript
- HTML/CSS
- Bootstrap
Timeline
Field Service Technician
TELUS
09.2024 - Current
Field Service Technician
Bell Technical Solutions
09.2021 - 09.2024
Machine Operator
Mitsubishi Chemical Advance Materials
04.2021 - 09.2021
Project Coordinator
DIXIS Food Products
01.2018 - 12.2019
Post Graduate Diploma - Applied Energy Management
Conestoga College
Bachelor of Science - Bachelors in Mechanical Engineering
Saintigit's College of Engineering
Certificate - Web Development
BusyQA
Similar Profiles
Divya ShardaDivya Sharda
Technician at TelusTechnician at Telus
Paul AinsworthPaul Ainsworth
Art Director at TelusArt Director at Telus
GAZALA ALIGAZALA ALI
NETWORK ASSOCIATE at TELUSNETWORK ASSOCIATE at TELUS
Arshdeep SinghArshdeep Singh
Delivery Driver at Dominos Pizza Inc.Delivery Driver at Dominos Pizza Inc.
TRIUMPH C. OGBONNATRIUMPH C. OGBONNA
Nursing Student (Complex Continuing Care Unit) at Peterborough Regional Health CentreNursing Student (Complex Continuing Care Unit) at Peterborough Regional Health Centre