Summary
Overview
Work History
Education
Skills
listening to music, cooking , travelling
Timeline

PRINCE VIRDI

Surrey,BC

Summary

I am writing to express my keen interest in a position at your esteemed company, backed by a year of valuable experience as a Food and Beverage and Front Office Assistant at RAMADA ENCORE, ongoing MBA studies at the University of Canada West, and a Bachelor of Science degree in Hotel Management and Catering Technology. With proven competencies in effective communication, dynamic presentation skills, analytical problem-solving, meticulous organization, and adept interpersonal finesse, I am eager to apply my self-starting attitude, personable demeanor, organizational acumen, and ambitious drive, all underscored by sound judgment and tact. Aligning closely with the role's requirements, I am excited about the potential to contribute to your team's success and would welcome the opportunity for further discussion to explore synergies between my qualifications and your organizational needs.

Overview

4
4
years of professional experience

Work History

Front office assistant

Ramada encore
10.2021 - 10.2022
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Responded to inquiries from callers seeking information.
  • Conducted research and provided reports and summaries to help management make informed decisions based on accurate information.
  • Maintained transaction security by verifying payment cards against identification.
  • Increased customer service success rates by quickly resolving issues.
  • Completed daily logs for management review.
  • Served as corporate liaison for finance, IT and marketing departments.

Food and Beverage Attendant

Radisson Blu Hotel
01.2019 - 06.2019
    • Maintained clean and organized restaurant to comply with hygiene and health regulations.
    • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
    • Greeted and seated guests to provide friendly and welcoming experience.
    • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
    • Provided guests with information about menu items, specials and promotions to provide quality service.
    • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
    • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
    • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
    • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.

Education

Bachelor of Science - Hotel management and catering technology

Punjab Technical University, Kapurthala, Punjab, India
04.2022

Some College (No Degree) -

St. Soldier Divine Public School, Jalandhar, Punjab, India

Diploma in Marketing - Marketing

Mind Trek College, Jalandhar, Punjab, India
06.2016

Master Diploma in Information Technology -

Aashadeep Group of Educations , Jalandhar, Punjab, India
09.2016

Skills

  • Written and oral communication skills
  • Problem solving, negotiation, organization, analytical skills to juggle competing
  • Priorities
  • Conflict management
  • Business acumen & strategic sense
  • Efficient in multi-tasking priorities in high paced environment while meeting deadlines
  • Knowledge of Microsoft Excel, Microsoft Word
  • PowerPoint Presentations
  • Special Assignments
  • Correspondence Writing
  • Effective Planning
  • Report Writing and Development

listening to music, cooking , travelling

Music Listening:
Displays: Creativity, Relaxation, and Focus
"I have a strong interest in a variety of musical genres, which reflects my creativity and ability to appreciate various forms of expression." Listening to music also helps me relax and focus, which has a beneficial impact on my job."

Cooking:
Displays Creativity, Attention to Detail, and Time Management
"Cooking is not only a hobby for me, but also a creative outlet." I adore combining flavors and ingredients to create one-of-a-kind recipes. This activity has sharpened my attention to detail and time management abilities, which I feel contribute to my efficiency in both personal and professional endeavors."

Traveling:

Cultural Awareness, Adaptability, and Planning
"Travelling has given me invaluable experiences by exposing me to different cultures and ways of life." This activity has taught me to be adaptive and open-minded, qualities that have come in handy in my relationships with a variety of individuals. Furthermore, travel preparation and organization have improved my abilities to handle logistics and make sound judgments."

Timeline

Front office assistant - Ramada encore
10.2021 - 10.2022
Food and Beverage Attendant - Radisson Blu Hotel
01.2019 - 06.2019
Punjab Technical University - Bachelor of Science, Hotel management and catering technology
St. Soldier Divine Public School - Some College (No Degree),
Mind Trek College - Diploma in Marketing, Marketing
Aashadeep Group of Educations - Master Diploma in Information Technology,

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