Prince Sibi
Niagara Falls,Canada
Summary
Customer-focused and safety-driven professional with experience in hospitality and food service environments. Proven ability to lead teams, manage operations, and deliver high-quality customer experiences in fast-paced settings. Strong background in safety compliance, team coordination, and problem-solving. Certified in First Aid and CPR.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Pizza Hut
St. Catharines, ON
07.2025 - Current
- Lead and supervise a team of 5–10 staff members during high-volume shifts
- Ensure smooth daily operations, maintaining service speed and order accuracy
- Resolve customer complaints and maintain high satisfaction standards
- Train and onboard new employees on procedures and safety standards
- Manage cash handling, POS operations, and shift closing reports
- Maintain compliance with food safety and sanitation regulations
Slide Attendant
Fallsview Indoor Waterpark
Niagara Falls, ON
11.2023 - 12.2024
- Ensured guest safety by enforcing ride rules and monitoring activity
- Delivered clear instructions and enhanced overall guest experience
- Maintained cleanliness and organization in assigned areas
- Assisted in emergency response and incident handling
Education
General Business Diploma - undefined
Niagara College
Niagara-on-the-Lake, ON12.2024
Skills
- Customer Service & Guest Experience
- Team Leadership & Staff Supervision
- Food Safety & Sanitation Compliance
- Conflict Resolution
- Cash Handling & POS Systems
- Operations Coordination
- Communication & Interpersonal Skills
Languages
English
Native or Bilingual
Certification
- First Aid Certified
- CPR Certified
- Food Handlers
ADDITIONAL INFORMATION
- Full-time availability, including weekends and holidays
- Strong adaptability in fast-paced environments
Timeline
Shift Manager
Pizza Hut
07.2025 - Current
Slide Attendant
Fallsview Indoor Waterpark
11.2023 - 12.2024
General Business Diploma - undefined
Niagara College