Proven track record at Supersonic Transport Ltd, mastering stress tolerance and dispatch software to enhance operational efficiency. Excelled in reducing dispatch errors and exceeding order delivery goals, demonstrating meticulous attention to detail and superior prioritization skills. Achieved significant improvements in customer satisfaction and inventory management through proactive problem-solving and effective communication.
Hi, I’m
Prince Sandhu
Delta,BC
Summary
Overview
2
years of professional experience
Work History
Supersonic Transport Ltd
Dispatcher
03.2024 - Current
Job overview
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Tej Genetic Seeds Co.
Order Management Specialist
09.2022 - 11.2023
Job overview
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Improved inventory management through accurate tracking of product availability and timely order fulfillment.
- Strengthened relationships with key accounts through proactive problem-solving and superior service delivery.
- Consistently exceeded departmental goals for on-time order delivery by efficiently managing workload and prioritizing tasks.
Education
Orane Institute Beauty of Wellness Chandigarh
Advanced Diploma from Cosmetic
05.2017
University Overview
DAV College Chandigarh
Bachelor Of Arts from Arts Education
04.2015
University Overview
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Prioritizing calls
Languages
English
Full Professional
Timeline
Dispatcher
Supersonic Transport Ltd
03.2024 - Current
Order Management Specialist
Tej Genetic Seeds Co.
09.2022 - 11.2023
Orane Institute Beauty of Wellness
Advanced Diploma from Cosmetic
DAV College
Bachelor Of Arts from Arts Education
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