Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
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Prince Prince

Vaughan,ON

Summary

Versatile professional with a strong background in customer-focused retail cashiering and culinary expertise in high-volume restaurant settings. Proven ability in efficient transactions, delivering top-tier customer service, and ensuring satisfaction. Experienced in diverse culinary techniques, maintaining high food quality, and optimizing kitchen operations. Known for exceptional multitasking abilities and commitment to excellence in fast-paced environments. At The Coffee Bean & Tea Leaf, enhanced customer satisfaction and sales through superior service and culinary skills. Skilled in cash handling, complaint resolution, and fostering positive team dynamics, contributing to seamless operations and store success.

Overview

3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Cashier/Cook's Assistant

The Roll Express
02.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Barista

The Coffee Bean & Tea Leaf
04.2021 - 05.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.

Education

Hotel And Restaurant Business- Hospitality - Hospitality

Hanson College
North York
08.2023 - Current

Skills

  • Resolving Complaints
  • Time management skills
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Exceptional Customer Service
  • Cash Handling Proficiency
  • Culinary Expertise
  • Attention to Detail
  • Adaptability to Fast-Paced Environment

Languages

English
Full Professional
Hindi
Native or Bilingual
Nepali
Elementary

Certification


  • Food Handler Certificate.
  • IMS-100 Introduction to Incident Management System
  • Reducing mental health stigma in the workplace

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hotel And Restaurant Business- Hospitality - Hospitality

Hanson College
08.2023 - Current

Cashier/Cook's Assistant

The Roll Express
02.2023 - Current

Barista

The Coffee Bean & Tea Leaf
04.2021 - 05.2022

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Prince Prince