Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

PRINCE PATEL

Bedford,NS

Summary

Dedicated and results-oriented McDonald's Site Manager, experience in leading high performancing teams and optimizing restaurants operations. Proven expertise in delivering exceptional customer service, achieving financial targets, and ensuring compliance with company standards. Adept at recruiting, training, and developing staff, with a focus of building a positive and collaborative work culture. Strong leadership, communication, and problem-solving skills, coupled with a solid understanding of food safety regulations and a track record of driving sales through effective marketing strategies. Seeking to bring my dynamic leadership and operational management skills to contribute to the success of McDonald's.

Overview

3
3
years of professional experience

Work History

Site Manager

Lealin ltd. o/a McDonald's Restaurants
Halifax, NS
10.2023 - Current

1) Daily Operation Managment

  • Oversee and manage all aspects of daily restaurant operations.
  • Ensure and adherence to all the Mcdonald's standards, policies and procedures.
  • Moniter and maintain high level of food quality, service and cleanliness.

2) Staff Managment

  • Recruit, train, and supervise restaurant staff.
  • Schedule and manage employee shifts, ensuring edequate coverage.
  • Conduct performance reviews and provide feedback to employees.

3) Customer Service

  • Ensure excellent customer service and satisfaction.
  • Adress customer concerns and resolve issues promptly.
  • Implement stratagies to enhance the overall customer experience.

4) Financial managment

  • Monitor and manage restaurant's financial performance.
  • Control costs including food, labor and operational expenses.
  • prepare and analyze financial report.

5) Inventory Managment

  • Monitor and manage inventory levels.
  • Place orders for supplies and manage stock levels to prevent shortages or excesses.

6) Compliance and Saftey

  • Ensure compliance with health and saftey regulations.
  • Uphold food saftey standards and conduct regular inspections.
  • Adhere to all local, state and federal regulations.

7) Training and development

  • Provide ongoing training to employees on company policies and procedures.
  • Foster a positive and collabrative work enviornment.

8) Marketing and Sales

  • Implement marketing initiatives to drive sales and increase customer traffic.
  • Collabrate with marketing team to execute promotional activities.

Assistant Manager

Lealin ltd. o/a McDonalds Restaurants
Halifax, NS
08.2022 - 09.2023
  • The overall day to day on-floor operations of a service and production team in a restaurant environment.
  • Coach / Train managers and crew to deliver excellent guest experience and food quality in the kitchen, service, and drive thru.
  • Maintain and monitor daily food safety expectations.
  • Generate and oversee product ordering through Martin Brower. (martinbrower.com)
  • On-floor management of daily waste and food costs.
  • Ensure that marketing and product launches are prepared for, trained, and executed on time.
  • Contribute to sales building and market share tactics within the store and the community.
  • Effectively handle guest feedback and requests
  • Set business targets and create and maintain action plans to reach those targets and succeed.
  • Operate the restaurant off set budgets and P&L statements with an understanding of labor factors, food and paper costs, controllable and uncontrollable line items.
  • Conduct mid-month and month end inventories and food costing analysis.
  • Travel to other stores for training / meetings / support and product pick up (Some out of area).
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Follow up and ensure the daily food safety minimum standards are being executed and enforced.

Team Leader

Justin Restaurant Inc o/a McDonald's Restaurants
Sydney, NS
01.2022 - 06.2023

Crew Trainer

Justin Restaurants Inc o/a McDonald's Restaurants
Sydney, NS
09.2021 - 12.2021

General Crew Member

Justin Restaurants Inc o/a McDonald's Restaurants
Sydney, NS
07.2020 - 08.2021

Education

Advance Shift Leadership Certificate - Management And Leadership

Hamburger University
10.2022

Engineering Diploma - Civil Engineering

Cape Breton University
Sydney, NS
04.2022

Skills

  • Leadership
  • Operation Management
  • Customer Service
  • Financial Acumen
  • Team building and development
  • Communication skills
  • Adaptability
  • Problem Solving
  • Time Management
  • Knowledge Of Health and Safety Regulations
  • Marketing and Sales
  • Interpersonal Skills

Accomplishments

Manager of the month | [ Lealin ltd o/a McDonald's Restaurants] |, October,2023

References

References available upon request.

Timeline

Site Manager

Lealin ltd. o/a McDonald's Restaurants
10.2023 - Current

Assistant Manager

Lealin ltd. o/a McDonalds Restaurants
08.2022 - 09.2023

Team Leader

Justin Restaurant Inc o/a McDonald's Restaurants
01.2022 - 06.2023

Crew Trainer

Justin Restaurants Inc o/a McDonald's Restaurants
09.2021 - 12.2021

General Crew Member

Justin Restaurants Inc o/a McDonald's Restaurants
07.2020 - 08.2021

Advance Shift Leadership Certificate - Management And Leadership

Hamburger University

Engineering Diploma - Civil Engineering

Cape Breton University
PRINCE PATEL