Prince Ndulo

Achieved an order accuracy rate of 98% by diligently preparing and inputting over 1,000 orders annually across multiple e-commerce platforms (Amazon, Walmart.com, Walgreens).
Inventory Management: Maintained optimal inventory levels with a 20% reduction in at-risk products, effectively forecasting inventory needs for promotions and seasonal increases.
Identified and reported shrinkage issues, resulting in a 15% decrease in missing inventory through proactive tracking and analysis.
Successfully opened and resolved short shipment claims within an average of 5 days, enhancing supplier relationships and minimizing delays.
Streamlined order creation and processing in NetSuite and 3PL portals, decreasing order processing time by 30%, ensuring timely fulfillment for e-commerce customers.
Developed and managed order tracking spreadsheets, improving reporting accuracy by 25% and providing insights that led to proactive inventory management decisions.

• Made sure orders were tracked and customers notified of status or potential delays.
• Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
• Ensured compliance with industry regulations, reducing the risk of fines or penalties by 50%.
• Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
• Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
• Spearheaded comprehensive logistics operations encompassing transportation, inventory control, and distribution, achieving a 15% efficiency boost through innovative process enhancements.
• Implemented stringent quality control protocols, reducing product defects by 12% annually, heightening client satisfaction and retention rates.
• Collaborated a diverse team of 12 warehouse personnel, cultivating a collaborative work ethos and ensuring strict compliance with safety and operational standards.

• Consistently lifted materials weighing as much as 100 pounds.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Consistently met or exceeded productivity targets by a minimum of 20% while maintaining high standards for quality and safety.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team which boosted my relationship with them and increased productivity.
• Streamlined communication between warehouse associates and management using my good communication skills and addressed concerns proactively to prevent delays or bottlenecks in operations.
• Oversaw daily warehouse operations with a focus on achieving exceptional accuracy in inventory replenishment and shipment coordination, maintaining a 99.5% order fulfillment rate.