Prince Kyere
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Security Officer
Diamond Property Services
12.2023 - 02.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Store Manager
Canvape.com
03.2022 - 08.2023
- Reported issues to higher management with great detail.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted in recruiting, hiring and training of team members.
- Completed point of sale opening and closing procedures.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Apprentice Mechanic
Active Green+Ross Tire & Automotive Centre
01.2020 - 02.2021
- Observed senior mechanics completing major repairs.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Contacted customers about changes in plans or necessary items to order for completed repairs.
- Repaired and replaced worn and damaged components.
- Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Explained estimates and determined repair timelines to manage customer expectations.
- Fostered a positive work environment by being a reliable team player and actively contributing to the success of the shop through dedication and hard work.
- Tested vehicles after repairs to verify performance, safety and functionality.
- Developed strong problem-solving skills while troubleshooting various mechanical issues under the guidance of experienced mentors.
- Provided excellent customer service through detailed explanations of repairs needed, increasing trust and repeat business opportunities.
- Answered shop phone and talked with customers about repair progress, changes to plans or necessary supplies.
- Read and followed technical documentation to complete accurate repairs.
- Coordinated with parts department to determine availability of necessary components.
Pressure Washer
Erie Meats
06.2016 - 11.2019
- Operated various types of pressure washing equipment, adapting techniques based on surface type and desired results.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
- Kept equipment in good working order and properly stored between jobs.
- Increased overall productivity by implementing time-saving strategies during the cleaning process.
Education
High School Diploma -
Brampton Centennial Secondary School
Brampton, ONNo Degree - Automotive Service Technician
Automotive Training Centre
Toronto, ON10.2020
Skills
- Event security
- Security procedures knowledge
- Access point monitoring
- First Aid Certified
- Personal security
- CCTV Surveillance
- Conflict resolution techniques
- Risk Assessment
Languages
English
Professional Working
Twi
Full Professional
Timeline
Security Officer
Diamond Property Services
12.2023 - 02.2024
Store Manager
Canvape.com
03.2022 - 08.2023
Apprentice Mechanic
Active Green+Ross Tire & Automotive Centre
01.2020 - 02.2021
Pressure Washer
Erie Meats
06.2016 - 11.2019
High School Diploma -
Brampton Centennial Secondary School
No Degree - Automotive Service Technician
Automotive Training Centre
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