Prince Kumar
Summary
Dynamic sales professional with a proven track record at Talabat.com, excelling in relationship building and cash handling. Achieved increased customer satisfaction through exceptional service and efficient problem resolution. Recognized for optimizing processes as a Material Control Specialist, demonstrating goal orientation and effective stock management skills.
Overview
14
14
years of professional experience
Work History
Sales Assistant
Talabat.com
06.2019 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Customer Sales and Service Expert
Truevalue Houseware and Furniture
03.2015 - 08.2017
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Handled calls promptly and with courteous professionalism.
- Maintained high levels of customer retention through exceptional service and follow-up communication.
Material Control Specialist
Nasa Construction
06.2011 - 08.2013
- Negotiated cost-effective agreements with suppliers, securing favorable pricing and delivery terms.
- Optimized warehouse space utilization by reorganizing storage areas according to material type and usage patterns.
- Reduced order processing time with streamlined documentation procedures and efficient communication.
- Supported internal audits of warehouse operations, ensuring compliance with company policies as well as relevant industry regulations and best practices.
Education
Computer Applications -
Computer Centre
India01-2008
12th Standard -
Arays Senior Secondary School Bachelor of Arts
India01-2006
High School Diploma -
BD Senior Secondary School
India01-2004
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Languages
Punjabi
Full Professional
Hindi
English
Arabic
Interests
- Participating in cultural exchange programs and homestays
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Volunteering
Timeline
Sales Assistant
Talabat.com
06.2019 - Current
Customer Sales and Service Expert
Truevalue Houseware and Furniture
03.2015 - 08.2017
Material Control Specialist
Nasa Construction
06.2011 - 08.2013
Computer Applications -
Computer Centre
12th Standard -
Arays Senior Secondary School Bachelor of Arts
High School Diploma -
BD Senior Secondary School
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