Summary
Overview
Work History
Education
Skills
Timeline
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Aly Khan

Mississauga,Canada

Summary

Dynamic and results-oriented professional with a proven track record at Sobeys, adept in business development and customer service. Excelled in multi-tasking and strategic sales, enhancing client satisfaction and operational efficiency. Recognized for exceptional communication skills and a problem-solving attitude, with a commendation from the Member of Parliament for community service.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Sobeys
Mississauga, Ontario
09.2023 - 04.2024
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Inventory Management
  • Executed cash and POS transactions efficiently.
  • Completed daily opening and closing procedures.
  • Upheld a well-ordered retail environment.

Volunteer / Volunteer Delivery Driver

KNIGHT’S TABLE
Brampton, Canada
07.2023 - Current
  • Company Overview: Certificate of Appreciation received from Member of Parliament – Brampton
  • Delivering Hot Meals and Groceries to seniors and disabled in Peel Region
  • Warehousing Assistance – Stocking / Re-stocking of shelves
  • Loading / Un-loading of donated food and other items to be sorted for deliveries
  • Certificate of Appreciation received from Member of Parliament – Brampton

Managing Partner

R.K. Detailing
Mississauga, Canada
06.2023 - Current
  • Providing in home and out vehicle care including detailing, washing, basic maintenance, waxing and polishing to residents and businesses
  • Providing basic lawn care and snow shoveling services to clients

Assistant Manager

Mumma’s Burritos – Real Mexican Grill
Oakville, Canada
09.2023 - 04.2024
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Assigned work and monitored performance of project personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained up-to-date knowledge of company products and services.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

Meadowvale Secondary School
Mississauga, ON
06.2025

Skills

  • Business Development Understanding
  • Customer-oriented
  • Multi-tasking
  • Communication (written and verbal)
  • Time management
  • Personal Effectiveness
  • Bilingual
  • MS Office
  • POS Workings
  • Team collaboration
  • Computer proficiency
  • Product knowledge
  • Strategic sales
  • Warehousing functions
  • Courteous demeanor
  • Sound judgment
  • Problem-solving attitude

Timeline

Customer Service Representative

Sobeys
09.2023 - 04.2024

Assistant Manager

Mumma’s Burritos – Real Mexican Grill
09.2023 - 04.2024

Volunteer / Volunteer Delivery Driver

KNIGHT’S TABLE
07.2023 - Current

Managing Partner

R.K. Detailing
06.2023 - Current

High School Diploma -

Meadowvale Secondary School

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