PRINCE DWUMAH-BOADI
Windsor,ON
Overview
14
14
years of professional experience
Work History
Data Scientist
Rubixe
05.2022 - 12.2022
Furnished executive leadership team with insights, analytics, reports and recommendations enabling effective strategic planning across all business units, distribution channels and product lines
- Analyzed and processed complex data sets using advanced querying, visualizations, and analytical tools.
- Developed deep learning and regression machine learning models improve operational efficiency for clients.
Network Operations and Maintenance Manager
Vodafone
06.2020 - 08.2022
Oversaw the network infrastructure for around 6.5 million mobile and fixed customers in a network covering 239,567 square kilometers.
- Collaborated with vendors and OEMs to resolve intricate network issues, implementing critical improvements efficiently.
- Drafted budgets for maintenance operations and monitored expenditures.
- Provided technical support in case of system malfunctions or network outages.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Service Assurance Manager
Vodafone
10.2019 - 05.2020
- Collaborated with customer operations to resolve network-related issues for clients, ensuring consistent service levels for voice, data, IP, and internet services.
- Identified areas for network enhancement in collaboration with the planning team and NOC, orchestrating transformation across the planning and field operations teams.
- Identified areas of potential cost savings or revenue enhancement opportunities.
Regional Field Operations Manager
Vodafone
01.2010 - 09.2019
- Developed and implemented regional field operations strategies to increase efficiency and customer satisfaction.
- Analyzed operational data, identified trends, and developed solutions to improve performance.
- Established performance metrics for regional field operations teams and monitored progress towards goals.
Customer Network Support Engineer
Ericsson
07.2008 - 12.2009
- Enhanced operational efficiency for clients by promptly responding, diagnosing, and resolving network problems, consistently achieving impressive MTTR metrics, and ensuring adherence to SLAs.
- Achieved peak network performance through vigilant monitoring, ensuring optimal service levels, and surpassing key performance indicators (KPIs) for enhanced operational excellence.
- Installed and configured new hardware and software components related to networking issues.
Education
Master of Engineering - Electrical And Computer Science
University of Windsor
Canada04-2024
Master of Science - Engineering Project Management
Coventry University
United Kingdom08.2013
Bachelor of Science - Electrical And Electronic Engineering
Kwame Nkrumah University of Science And Technology
Ghana06.2007
Skills
- Data and quantitative analysis
- Predictive modelling
- KPI dashboards
- Research, reports, and forecasts
- Machine learning algorithms
- Data mining and visualizations
- Exploratory data analysis
- Technical Writing
- People management and leadership skills
- Budget preparation and cost management skills
Professional Summary
Enthusiastic graduate student dedicated to obtaining a Master's degree in Electrical and Computer Engineering, with an anticipated completion date of April 2024. Possessing a proven track record in data science and telecom field network operations management, I bring a results-driven approach to achieving organizational objectives.
- Developed intricate machine learning models based on deep dive statistical analysis and predictive data modeling that were used to deepen relationships, improve operational efficiency, and personalize interactions with customers.
- Successfully managed teams of up to 40 individuals with a goal-oriented mindset.
- Enhanced network cell availability from 98.90% to 99.30%, leading to a substantial 35% increase in company revenue.
- Spearheaded the execution of the network virtualization of the Vodafone PS core project, showcasing leadership and proficiency in achieving project objectives.
- Proven expertise in conflict resolution, communication facilitation, and effective project management.
Affiliations
Python, MATLAB, SciKit-Learn, TensorFlow, Keras, Pytorch, Matplotlib, Seaborn, Tableau, PowerBI, Pandas, NumPy, MySQL, Excel, and SPSS
Accomplishments
- Certified Data Scientist issued by DataMites
- Certified Business Data Analytics issued by the Center for Business Analysis
- Supervised Learning with Scikit -Learn, issued by DataCamp
- Unsupervised Learning in Python, issued by DataCamp
- Linear Classifiers in Python, issued by DataCamp
- Preprocessing for machine learning in Python, issued by DataCamp
- Introduction to Deep Learning in Python, issued by DataCamp
Timeline
Data Scientist
Rubixe
05.2022 - 12.2022
Network Operations and Maintenance Manager
Vodafone
06.2020 - 08.2022
Service Assurance Manager
Vodafone
10.2019 - 05.2020
Regional Field Operations Manager
Vodafone
01.2010 - 09.2019
Customer Network Support Engineer
Ericsson
07.2008 - 12.2009
Master of Engineering - Electrical And Computer Science
University of Windsor
Master of Science - Engineering Project Management
Coventry University
Bachelor of Science - Electrical And Electronic Engineering
Kwame Nkrumah University of Science And Technology
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