PRINCE DHALIWAL
Surrey,BC
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Server /Restaurant Busser/Bartender
Kinjo Sushi & Grill
Calgary, AB
11.2025 - 08.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported servers by efficiently running food and providing table-side assistance, contributing to seamless service.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to accommodate special dietary requests efficiently.
- Mixed cocktails and served beverages following bar recipes and standards.
- Maintained clean bar areas and sanitized equipment throughout service.
Apprentice Hairstylist
Textur Salon
Calgary, AB
04.2025 - 08.2025
- Collaborated with senior stylists to deliver precise haircuts, color treatments, and styling services, enhancing customer satisfaction.
- Gained practical hairstyling techniques through hands-on experience and shadowing, contributing to skill development.
- Ensured positive client experiences by welcoming clients and promptly addressing their needs.
- Maintained cleanliness and organization of salon tools and workstations to ensure a safe environment.
Expeditor
Cactus Club Cafe
Calgary, AB
01.2024 - 02.2025
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Showcased in-depth knowledge of menu items, assisting servers with inquiries about ingredients and allergens to enhance customer service.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Streamlined order processing through effective communication between front-of-house and back-of-house teams, ensuring accuracy and efficiency.
- Trained new staff on restaurant protocols, enhancing operational flow and fostering better team coordination.
Barista
A.OK Cafe
Calgary
06.2022 - 10.2024
- Executed Everyday Luxury mission by providing Aritzia clientele with complimentary beverages, elevating overall customer experience.
- Delivered exceptional hospitality and engagement, strengthening brand loyalty among clientele.
- Prepared specialty curated beverages while accurately handling transactions and maintaining café operations.
Style Advisor
Aritzia
Calgary, AB
10.2023 - 01.2024
- Styled Aritzia clientele with personalized wardrobe recommendations.
- Delivered elevated service through fitting room support and product education.
- Built client relationships using Aritzia brand standards and styling guidance.
- Supported inventory flow through stock organization and tagging.
Shift Lead/Server
Olive Garden
Calgary
06.2018 - 10.2019
- Delivered attentive customer service by collaborating with kitchen staff for accurate, timely order fulfillment
- Maintained knowledge of menu changes and upsold high-profit items, contributing to increased sales
- Delegated closing tasks to ensure smooth shift transitions to team members during shifts
- Gained knowledge in customer satisfaction techniques in customer satisfaction and conflict resolution strategies
Education
Diploma/ Certification -
MC College
Calgary, AB 05.2022 - 04.2023
Skills
- Hospitality service expertise
- High-volume service
- Menu knowledge
- Upselling techniques
- Food and beverage pairings
- Wine service
- Menu memorization
- Effective communication
- Conflict management
- Team collaboration
- Guest relations
Certification
PROSERVE, 01/01/25 - Current
Languages
English Native or Bilingual, Punjabi Native or Bilingual
Timeline
Server /Restaurant Busser/Bartender
Kinjo Sushi & Grill
11.2025 - 08.2026
Apprentice Hairstylist
Textur Salon
04.2025 - 08.2025
Expeditor
Cactus Club Cafe
01.2024 - 02.2025
Style Advisor
Aritzia
10.2023 - 01.2024
Barista
A.OK Cafe
06.2022 - 10.2024
Diploma/ Certification -
MC College
05.2022 - 04.2023
Shift Lead/Server
Olive Garden
06.2018 - 10.2019