Summary
Overview
Work History
Education
Skills
Certification
Experienceyears
Languages
Work Preference
Timeline
Generic

Prince Balraj Singh

Brampton,Canada

Summary

To provide professional skills and expertise as an Enforcement-Officer. My current skills and knowledge including situational awareness and self-management contributes to the team environment with focus on safety, De-escalation, self-management and well being of the workplace and the people whom we provide service, in an efficient and effective manner.

5 years employment experience working within different capacities this includes asset protection, loss prevention, physical security, the ability to apply current knowledge and skills working within a team-work environment. Experience in being a team leader/supervisor capacity to train incoming staff. Knowledge and working experience in utilizing the Criminal Code of Canada and Provincial Offences. Proficient in conducting unbiased, factual investigations and report writing. Skilled in using non violent crisis intervention skills to promote safety and to De-escalate situations as they arise to resolve conflicts Ability to work as a team player and understand proper reporting steps to authorities and to management. Strong communication and interpersonal skills with the ability to work in high pressure situations while maintaining a calm and collective demeanor using self-management techniques Collaborate with collaterals to promote loss prevention and safety. Fluent in English, Punjabi and Hindi.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Asset Protection Investigator

Hudson’s Bay
07.2023 - Current
  • Conducted accurate investigations to prevent asset loss, interviewing witnesses, reviewed surveillance footage, analyzed transaction records and provided detailed reports
  • This includes extended hours of foot patrol with the focus on loss prevention and to promote safety
  • Implemented security protocols to ensure assets, coordinated strategies with management with the focus on loss prevention
  • This included to train store associates and mangers on health and safety practices to enhance security
  • Collaborated with law enforcement for incident resolution, provided accurate reports to provide factual evidence to support legal actions
  • Maintained detail logs, reports of security incidents and conducted follow up on unresolved cases

Service Delivery Manager

Synergy Protection Group Inc
02.2022 - 07.2023
  • Launched new sits with Synergy Protection Group focused on Security Guard services at various worksites throughout southern Ontario
  • Rapport was built with existing clientele and new incoming clients
  • Collaborated with the focus on crime prevention throughout the sites with the focus to provide safety, enhance current safety measures and protection of worksite
  • Travelled to various worksites to promote team building, focus on providing mental heath support and to provide positive motivation
  • Provided counselling and couching for guards; focus on retention of staff within a unionized environment
  • Attended weekly management meetings
  • This included recap of previous week events, provided recommendations for growth of the company and retention of qualified security personal
  • Covered no call/no-show shift
  • Attended and participated in Heath and Safety meetings at various controlled sites
  • Coordinated with Human Resources department to determine hiring trends within the department and to filter potential applicants
  • Communicated through emails and phone conversations with clients and staff to ensure effective work output

Security Guard

Synergy Protection Group Inc.
09.2019 - 05.2022
  • Investigated and reported security breeches, conducted regular audits and spot checks to identify risks and to implement corrective measures to promote safety
  • Supervised and provided staff training, developed training modules, conducted work shops for staff with the focus on best work practices and emergency procedures
  • Developed and enforced security polices with collaboration with clients to customize security plans to meet safety needs of the event
  • Monitored surveillance systems to detect and to prevents theft, using advanced technology to track suspicious activities to report promptly
  • Worked as an active team member and provided support where needed, or directed

Security Guard

Star Security Inc.
04.2018 - 08.2019
  • Monitored premises to prevent theft and vandalism, conducted regular patrols, responded to alarms and security breeches
  • Provided security for large events, this included collaboration with event organizers with the emphasis on providing a safe venue for attendees
  • Conducted regular protocols, safety checks, ensuring compliance, identifying risks and putting in actions to minimize risks, this includes reporting to maintenance, event planner, paramedics, police as identified
  • Active team member as in assisting with emergency response, evacuation procedures adhering to protocols, ensuring safety of the guests and providing first aide when required

Security Guard

Redfield Security Group
06.2018 - 08.2018
  • Flexibility as directed to provide security in various locations where I obtained skills to adapt to new environments and situations
  • Included conducting access control and ensuring varication of individuals upon entry
  • Ensured safety and prevented unauthorized access
  • Dealt with incidents in a calm and professional manner, using de-escalation techniques to manage the situation with the focus on safety and resolution
  • Escalated serious incidents to authorities providing detailed reports and collaborated with law enforcement with the focus on resolution

Education

Post Graduate Diploma - Protection Security and Investigation

Niagara College
Welland, ON
05.2019

Bachelor of Arts - Humanities (Major in Defense and Strategy)

Punjabi University
05.2017

Skills

  • Asset protection
  • Loss prevention
  • Physical security
  • Team leadership
  • Training
  • Criminal Code of Canada knowledge
  • Report writing
  • Non-violent crisis intervention
  • Communication
  • Interpersonal skills
  • Collaboration
  • Multilingual (English, Punjabi, Hindi)
  • Video monitoring
  • Access control
  • Incident reporting
  • Policy enforcement
  • Risk assessment
  • Surveillance techniques
  • Law enforcement
  • Wicklander trained
  • Security training
  • Logs and reporting
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • CCTV monitoring
  • Relationship building
  • Professional ethics
  • Safety protocols
  • Professionalism
  • Physical stamina
  • Professional demeanor
  • Emergency response
  • Legal compliance
  • Security surveillance
  • Investigation and interrogation
  • Shoplifter apprehension
  • Loss prevention training
  • Problem-solving abilities

Certification

  • Advanced Interviewing and Interrogation Techniques, Wicklander-Zulawski & Associates, 03/01/21
  • Interview and Interrogation Techniques, Wicklander-Zulawski & Associates, 02/01/21
  • Dual License: Ontario Security Guard and Private Investigator, 11180752
  • First Aid CPR Level C certified
  • AZ Drivers License
  • Use of Force Certification
  • Niagara Scholar Award

Experienceyears

5

Languages

Hindi
Native or Bilingual
English
Full Professional
Urdu
Professional Working
Punjabi
Native or Bilingual

Work Preference

Work Type

Full Time

Important To Me

Work-life balance

Timeline

Asset Protection Investigator

Hudson’s Bay
07.2023 - Current

Service Delivery Manager

Synergy Protection Group Inc
02.2022 - 07.2023

Security Guard

Synergy Protection Group Inc.
09.2019 - 05.2022

Security Guard

Redfield Security Group
06.2018 - 08.2018

Security Guard

Star Security Inc.
04.2018 - 08.2019

Bachelor of Arts - Humanities (Major in Defense and Strategy)

Punjabi University

Post Graduate Diploma - Protection Security and Investigation

Niagara College
Prince Balraj Singh