Prince .

• Successfully collaborated with Regional Leads from Customer Contact Centers and Business Process Associates, resolved issues through various channels, ensured smooth and efficient delivery of shipments by 95%.

• Conducted Root Cause Analysis to identify reasons for Fallouts, leading to the generation of effective solutions that improved the overall Supply Chain process by 80%.

• Provided crucial support in project initiatives, understanding impacts, recommending necessary process changes, and driving these changes to closure for successful project completion.

• Streamlined order processing through effective interaction with representatives of supplying organizations, achieved greatly enhanced customer satisfaction.

• Efficiently managed on an average 40-60 daily creation, booking, and material quoting of orders, contributing to a streamlined Order Management process.

• Successfully introduced new competitive suppliers into the network, achieving a significant reduction in product price by 23%, enhancing cost efficiency.

• Proactively engaged in the ERP development process, achieved 2-3 innovative developments in every quarter, demonstrating consistent progress and adaptability.

• Negotiated with suppliers on software and license purchase prices as well as on the payment terms, secured favorable conditions that contributed to cost savings and efficiency.

• Effectively managed daily follow-ups with approximately 100-120 suppliers for ordered products, ensuring timely and efficient order fulfillment.

• Played a key role in the internal audit team, conducting monthly audits to ensure adherence to company standards and regulatory compliance.

• Effectively maintained and analyzed all import data on a weekly basis, including landed cost, freight compression, and material cost comparisons, contributing to informed decision-making and cost efficiency.

• Successfully planned and arranged international logistics, negotiated with freight forwarders and transporters, achieving a significant 26% reduction in price.

• Played a pivotal role in the domestic purchase team too for source identification for raw materials procurement, successfully introduced 90 new cost-efficient suppliers during my tenure.

• Successfully created an annual contract for regular overseas suppliers and freight forwarders, based on a thorough analysis of the previous year’s data. This strategic move resulted in an overall cost saving of 43% on material and shipping.

• Efficiently managed imports for 4 manufacturing plants with rare occurrences of mistakes, demonstrating high accuracy and effective management skills.

Played a key role in the development of an electric bicycle project, taking responsibility for all parts and batteries, contributing to the successful completion and launch of the project.