PRINA PATEL
Sarnia,Canada
Summary
Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
10
10
years of professional experience
Work History
Office and File Maintenance Supervisor
Sobeys Foodland
08.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Provided feedback to store management on products, shortages, and damages
- Returned non-purchased products to shelves and performed general merchandising functions
- Settling of daily transactions, Preparing bank deposit, Maintaining daily record books
- Supervising front end staff and dealing with customer inquiries.
Administrative Assistant
Kesari Arts
07.2015 - 06.2021
- Completed administrative tasks such as answering phones and emails, taking
- Education messages, ensuring project supplies were adequately stocked
- Looking after daily accounting transactions and cashflows
- Managed data and prepared documentation to record stock information
- Directed daily activities and long-term achievement by supervising the production team.
HR Administrative Assistant and Sales Coordinator
General Technologies
09.2014 - 05.2015
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Coordinated training schedules and filed crucial administrative paperwork
- Managed employee exit interviews and paperwork.
- Verified previous employers and other references to determine applicants' employment acceptability
- Fostered relationships with customers to expand customer base and retain business
- Coordinated and finalized sales proposals to complete purchases
- Worked with production teams to assess, update and optimize delivery dates for customers.
Administrative Assistant
Global Direct
07.2013 - 08.2014
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Directed customer communication to appropriate department personnel
- Tracked and submitted employee timesheets to the accounting department for payroll processing
- Maintained inventory in the supply closet to prevent shortages.
Education
Bachelor's in Commerce - Commerce And Finance
M.M.K College of Commerce And Economics
Mumbai, India06.2013
Skills
- Financial Management
- Priority Management
- Business Administration
- Business Planning
- Daily Transactions Review
- Resolving Complaints
- Inventory Oversight
- Motivating Performers
Timeline
Office and File Maintenance Supervisor
Sobeys Foodland
08.2021 - Current
Administrative Assistant
Kesari Arts
07.2015 - 06.2021
HR Administrative Assistant and Sales Coordinator
General Technologies
09.2014 - 05.2015
Administrative Assistant
Global Direct
07.2013 - 08.2014
Bachelor's in Commerce - Commerce And Finance
M.M.K College of Commerce And Economics
Similar Profiles
Krystle PitzKrystle Pitz
National Senior Director Talent Acquisition at SobeysNational Senior Director Talent Acquisition at Sobeys
Emma ClarkEmma Clark
Deli Associate at Foodland - SobeysDeli Associate at Foodland - Sobeys
Abby KhanAbby Khan
Deli Assistant at Romeos FoodlandDeli Assistant at Romeos Foodland
Avery RobertsonAvery Robertson
Summer Student Coordinator at Aamjiwnaang First NationSummer Student Coordinator at Aamjiwnaang First Nation
Gagandeep KaurGagandeep Kaur
Nanny at Private FamilyNanny at Private Family