Primlove Fabro
Victoria,British Columbia
Summary
Driven professional with proven expertise in customer service and sales, honed at Value Village and Jollibee Foods Corporation. Excelled in merchandising and interpersonal communication, enhancing customer satisfaction and loyalty. Achieved notable upselling success, significantly exceeding sales goals. Skilled in cash handling and customer relationship building, consistently delivering efficient and secure transactions. Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
17
17
years of professional experience
Work History
Salesclerk
Value Village
09.2023 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
Service Crew / Cashier
Jollibee Foods Corporations
02.2007 - 06.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Built relationships with customers to encourage repeat business.
Education
BACHELOR IN ELEMENTARY EDUCATION -
DON MARIANO MARCOS MEMORIAL STATE UNIVERSITY
04.2015
Skills
- Merchandising
- Goal-Oriented
- Cash Handling
- Accurate money handling
- Sales expertise
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Customer Success Management
Languages
English
Full Professional
TAGALOG
Native or Bilingual
Timeline
Salesclerk
Value Village
09.2023 - Current
Service Crew / Cashier
Jollibee Foods Corporations
02.2007 - 06.2009
BACHELOR IN ELEMENTARY EDUCATION -
DON MARIANO MARCOS MEMORIAL STATE UNIVERSITY
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