Summary
Overview
Work History
Education
Skills
Additional Qualifications
Languages
Timeline
Generic

Prima Bhatt

Brampton

Summary

Customer-focused professional with experience in face-to-face customer service and cashier roles. Skilled in resolving customer concerns, processing transactions accurately, and delivering exceptional service. Proficient in multitasking, using digital tools, and adhering to compliance standards, with the ability to work both independently and as part of a team. Passionate about continuous learning and career growth, I am committed to providing tailored solutions to meet customer needs and contributing to the success of the organization.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walmart
03.2024 - Current

Permanent - Part Time

  • Operate registers and assist customers at both traditional checkout lanes and self-checkout stations, ensuring accurate transactions and a smooth shopping experience.
  • Help customers navigate the store, providing directions and assisting with locating products. Additionally, perform garden center duties, stock shelves, and maintain store organization.

Data Transcriber

LXT
09.2024 - 02.2025

Contract - Fulltime

  • Perform AI translation tasks, ensuring accurate and contextually appropriate translations across various languages while supporting data annotation to improve AI model accuracy, all while following strict guidelines.
  • Review and analyze data to ensure quality, consistency, and alignment with project requirements, providing feedback and making adjustments as necessary, while adhering to established protocols.

Cashier

Esso Station
09.2023 - 02.2024

Fulltime - Permanent

  • Managed daily operations, including processing transactions, handling cash, and ensuring compliance with company policies and safety regulations.
  • Provided customer service, maintaining a high level of satisfaction while overseeing inventory, assisting with restocking, and handling employee scheduling.

Desk Admin

Marga Technologies
08.2021 - 03.2022
  • Provided executive administrative support, including calendar management, scheduling, and correspondence
  • Managed office operations, coordinated meetings, and facilitated internal communication
  • Ensured IT systems and office equipment were functioning efficiently, troubleshooting issues as needed

Education

Bachelor of Computer Science - Computer Engineering

Silver Oak University
Ahmedabad, Gujarat
05.2022

Skills

  • Workflow Optimization
  • Problem-Solving
  • Effective Multi-Tasking
  • Computer Literacy
  • Microsoft suite
  • Customer Service
  • Team work
  • Cash handling
  • Scheduling

Additional Qualifications

  • Strong ability to multi-task, prioritize, and meet deadlines in fast-paced settings.
  • Experienced in travel coordination, meeting logistics, and expense tracking for executive-level professionals.
  • Familiar with collections, credit handling, and financial transaction processing.
  • Proven ability to support multiple leaders, coordinate across departments, and drive operational efficiency.
  • Digitally literate across multiple platforms, including banking and customer service applications.

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Data Transcriber

LXT
09.2024 - 02.2025

Customer Service Representative

Walmart
03.2024 - Current

Cashier

Esso Station
09.2023 - 02.2024

Desk Admin

Marga Technologies
08.2021 - 03.2022

Bachelor of Computer Science - Computer Engineering

Silver Oak University
Prima Bhatt