Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prikshit Trigotra

Prince Rupert,BC

Summary

I’m a passionate person seeking employment to show my competence in the turbulent world where every corporate sector is striving to thrive. I’m committed to deliver high quality work and care. I can utilize my modus-operandi to overhaul the organization’s sales and profit.

Customer service professional dedicated to delivering exceptional customer experiences. Known for resolving customer issues swiftly and maintaining high satisfaction levels. Strong team player with focus on collaboration and adaptability, proficient in communication and problem-solving. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Sales Customer Representative

Canco Park Avenue Foods
Prince Rupert, British Columbia
06.2024 - Current
  • Sales Customer Representative At Canco Park Avenue Foods June 2024 to Present
  • Educated customers on promotions and discounts, driving increased sales opportunities.
  • Monitored inventory levels and reported discrepancies to management for timely resolution.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website features, leading to increased online sales conversions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Identified opportunities for upselling or cross-selling products during interactions, increasing overall revenue generation.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Investigated and resolved accounting, service and delivery concerns.
  • Managed timely and effective replacement of damaged or missing products.

Sales Associate

Seven Eleven
10.2022 - 06.2023
  • Experience as Sales Associate in Seven Eleven Oct2022 – June2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Billing Executive

Amandeep Healthcare
06.2021 - 08.2022
  • Worked as Billing Executive in Amandeep Healthcare June2021 – Aug2022
  • Processed patient billing inquiries and resolved discrepancies efficiently.
  • Maintained accurate records of insurance claims and reimbursements.
  • Utilized electronic health record systems to ensure timely billing cycles.
  • Assisted in training new staff on billing procedures and compliance standards.
  • Coordinated with healthcare providers to verify patient information for accuracy.
  • Conducted audits of billing statements to identify errors and enhance accuracy.

Education

B. Com -

Maharaja Agarsen Himalayan Garhwal University
Uttarakhand

Post Degree Diploma - Business Program

Prince Rupert, BC
01.2024

Skills

  • Strong interpersonal and communication skills
  • Excellent team player and willing to collaborate with people of different ethnicity
  • Handling customer queries
  • Grievance Management
  • Customer Relation and Service
  • MS Office
  • Payment processing
  • Call handling
  • Organization and recordkeeping
  • Customer service
  • Order processing
  • Customer relations
  • Paperwork processing
  • Customer education
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Critical thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Money handling

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Native or Bilingual

Timeline

Sales Customer Representative

Canco Park Avenue Foods
06.2024 - Current

Sales Associate

Seven Eleven
10.2022 - 06.2023

Billing Executive

Amandeep Healthcare
06.2021 - 08.2022

B. Com -

Maharaja Agarsen Himalayan Garhwal University

Post Degree Diploma - Business Program

Prikshit Trigotra