PRIKSHIT SAINI
Brampton,Canada
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
LCBO
11.2024 - 12.2024
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
- Managed timely and effective replacement of damaged or missing products.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Sales Associate
GUESS Factory
05.2024 - 08.2024
- Collaborated with team members to achieve monthly sales targets
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities
- We developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
Sales Associate
Ralph Lauren
10.2023 - 01.2024
- Evaluated customer needs and made appropriate product recommendations
- Handled cash and credit transactions, issued correct change and processed online orders
- Processed cash register transactions on POS and provided correct change
- Promoted products and campaigns to communicate brand messaging to shoppers
- Monitored inventory levels and managed product rotations for store availability
- Assisted store support associates with unloading trucks, moving merchandise and maintaining orderly storerooms
Cashier
Tim Hortans
08.2022 - 01.2023
- Maintained high customer satisfaction levels by going the extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Processed cash register transactions on POS and provided correct change
- Kept up a high pace to minimize customer wait times at checkout
- Balanced cash drawers at shift beginning and end
Education
Bachelor's - Accounting
York University
North York, ON12.2024
High school or equivalent - Commerce
New Public School
Chandigarh05.2020
Skills
- Customer Service
- Money Handling
- Teamwork
- POS System Operation
- Product Merchandising
Languages
English
Full Professional
Timeline
Customer Service Representative
LCBO
11.2024 - 12.2024
Sales Associate
GUESS Factory
05.2024 - 08.2024
Sales Associate
Ralph Lauren
10.2023 - 01.2024
Cashier
Tim Hortans
08.2022 - 01.2023
Bachelor's - Accounting
York University
High school or equivalent - Commerce
New Public School
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