Karen B Barnes

Delivered personalized hands-on instruction in coping, personal care, communication, and socialization skills to individuals with developmental and intellectual disabilities.

• Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
• Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
• Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
• Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.

• Recruited, trained, coached and mentored new staff members in order to maximize their potential.
• Served as an escalation point for escalated customer inquiries or complaints.
• Maintained accurate records of employee attendance, payroll information, training records.
• Administered annual operating and capital budget to facilitate profitability.

• Successfully coached job seekers on how to write resumes and cover letters, emphasizing the importance of tailoring documents to specific positions.
• Facilitated workshops on topics such as interviewing skills, networking, career exploration and job search strategies.
• Developed rehabilitation plans that fitted clients’ aptitudes, education levels, physical abilities, and career goals.
• Collaborated with community agencies to establish facilities and programs for persons with disabilities.

• Maintained files and filing, keeping sensitive information confidential.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
• Maintained scheduling and event calendars.

• Effectively communicated with both clients and their families to ensure successful outcomes.
• Evaluated program effectiveness by analyzing data, making recommendations, and implementing changes accordingly.
• Developed meaningful relationships with clients based on trust, respect, and understanding.
• Created data collection systems that monitored client progress over time.
• Provided client-centered interventions that addressed the needs of individuals with disabilities.
• Assisted clients in navigating social services systems such as housing, education, employment.