Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Pretty

Dartmouth

Summary

Dynamic and reliable professional with a proven track record at Raddison Hotel, excelling in customer relations and food safety. Adept at thriving under pressure, I enhance team performance and ensure exceptional service delivery. My strong communication skills and adaptability contribute to a positive customer experience and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Raddison Hotel
04.2024 - 09.2025
  • Provided exemplary customer service by promptly addressing inquiries and ensuring satisfaction.
  • Assisted in food preparation and presentation, maintaining high standards of quality and hygiene.
  • Supported team members during busy shifts, contributing to efficient service delivery.
  • Operated point-of-sale systems accurately for processing orders and payments.

Cashier

Original Sweets
01.2024 - 03.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
  • Maintained clean and organized checkout area to promote a welcoming shopping environment.
  • Monitored inventory levels and restocked supplies as needed to ensure product availability.

Customer Service Representative

Sheridan Education Centre
08.2018 - 09.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume call traffic while maintaining exceptional service standards.
  • Collaborated with team members to streamline processes and enhance customer satisfaction.
  • Documented customer interactions accurately in CRM systems for future reference.

Education

Bachelor of Technology - Computer Science

Chandigarh Group of Colleges
Mohali
07-2018

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Food safety
  • Kitchen support
  • Teamwork and collaboration
  • Customer relations
  • Clear communication

Languages

English
Full Professional

Certification

. Proserve License

Timeline

Food and Beverage Attendant

Raddison Hotel
04.2024 - 09.2025

Cashier

Original Sweets
01.2024 - 03.2025

Customer Service Representative

Sheridan Education Centre
08.2018 - 09.2023

Bachelor of Technology - Computer Science

Chandigarh Group of Colleges
Pretty