Pretty
Dartmouth
Summary
Dynamic and reliable professional with a proven track record at Raddison Hotel, excelling in customer relations and food safety. Adept at thriving under pressure, I enhance team performance and ensure exceptional service delivery. My strong communication skills and adaptability contribute to a positive customer experience and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Raddison Hotel
04.2024 - 09.2025
- Provided exemplary customer service by promptly addressing inquiries and ensuring satisfaction.
- Assisted in food preparation and presentation, maintaining high standards of quality and hygiene.
- Supported team members during busy shifts, contributing to efficient service delivery.
- Operated point-of-sale systems accurately for processing orders and payments.
Cashier
Original Sweets
01.2024 - 03.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained clean and organized checkout area to promote a welcoming shopping environment.
- Monitored inventory levels and restocked supplies as needed to ensure product availability.
Customer Service Representative
Sheridan Education Centre
08.2018 - 09.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume call traffic while maintaining exceptional service standards.
- Collaborated with team members to streamline processes and enhance customer satisfaction.
- Documented customer interactions accurately in CRM systems for future reference.
Education
Bachelor of Technology - Computer Science
Chandigarh Group of Colleges
Mohali07-2018
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Teamwork and collaboration
- Customer relations
- Clear communication
Languages
English
Full Professional
Certification
. Proserve License
Timeline
Food and Beverage Attendant
Raddison Hotel
04.2024 - 09.2025
Cashier
Original Sweets
01.2024 - 03.2025
Customer Service Representative
Sheridan Education Centre
08.2018 - 09.2023
Bachelor of Technology - Computer Science
Chandigarh Group of Colleges