Preston Salisbury
Desert Hot Springs
Summary
Accomplished Field Service Manager with leadership experience at Vivint, excelling in project management and customer relationship management. Successfully supervised over 20 technicians, enhancing team performance and efficiency. Proficient in Microsoft Office Suite and troubleshooting techniques, driving operational excellence and achieving company goals. Skilled in time management and fostering effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Adult Entertainer
Self Employed
Desert Hot Springs
01.2020 - Current
- Prepare media for posting, advertisement, content creation
- Monitor subscriptions, create promotions and keep updated content available
- Create, edit and post to all social media outlets
Door/Gate Technician
The Gate Keeper
Simi Valley
06.2019 - 08.2020
- As a garage door technician, I utilize various tools and skills to install, repair, and service garage doors.
- Inspecting job sites, troubleshooting malfunctioning doors and gates and calibrating electric garage door/ gate openers
- Lifting and moving heavy equipment and materials. Operate hand tools and power tools, program the access system, collect payments, and complete work orders while adhering to a fast paced changing daily schedule
Electrician's Apprentice
CM Electric
Simi Valley
11.2018 - 06.2019
- I support Electricians in the maintenance, operation, and repair of electrical systems.
- Have worked under the direct supervision of Electricians as a trainee, assisting with and performing installation and maintenance tasks in order to ensure the effective operation of various electrical equipment
- Have worked in both commercial & residential facilities/construction-sites, servicing equipment such as lighting systems, conductors, power distribution, and cables
Residential Installer
Overhead Door Corporation
Simpsonville
09.2015 - 07.2018
- My responsibilities involved providing customer service, troubleshooting problems, and product introduction.
- Completed various tasks and duties in a timely and effective manner
- Assessed and reviewed customer residents in order to be able to provide most appropriate products and services
Auto Damage Adjuster
GEICO
Greenville
04.2016 - 05.2016
- My responsibilities involved estimating the cost of vehicle repairs, negotiating equitable settlements, and issuing payments to customers.
- Inspected and assessed various degrees of vehicle damage, ranging from minor damage to the results of major accidents or natural disasters.
Technical Support Specialist
Verizon Wireless
Greenville
01.2014 - 04.2015
- My responsibilities involved client management, troubleshooting problems, and product introduction.
- Applied advanced troubleshooting and customer service skills necessary for full-scope resolution of product issues and client concerns
- Assessed and reviewed customer account information in order to be able to provide most appropriate products and services
Field Service Manager
Vivint
Cuyahoga Falls
08.2012 - 12.2014
- My responsibilities involved the supervision of the performance and work-progress of many Field Service Technicians, as well as the facilitation of inter-departmental communications in order to foster efficiency and achieve company goals.
- Supervised over 20 Field Service Technicians, providing coaching & training services aimed at improving their skills and experience
- Performed various administrative tasks such as resolution of scheduling issues, distribution of product updates, sales coordination, performance reviews, and inventory auditing and reporting
- Developed and implemented new policies to improve efficiency in communication and effective time management
Field Service Manager/East Coast Representative
Tronix LLC
Rensselaer
08.2011 - 08.2012
- My responsibilities involved the supervision of the performance and work-progress of many Field Service Technicians, as well as the maintenance of overall business operations.
- Supervised 5 field service technicians, monitoring cost controls in order to minimize completion time on projects
- Administered various clerical tasks, including management of travel arrangements, business expense reports, and client management
- Managed and audited quality standards, guaranteeing that all quality and service goals were met
Education
A.A. - Investigation and Criminal Justice
Hudson Valley Community College
Troy, NYSkills
- Microsoft Office Suite
- Customer relationship management
- Troubleshooting techniques
- Performance supervision
- Time management
- Project management
- Leadership experience
- Cabling installation
Certification
Valid Drivers License
References
References available upon request.
Timeline
Adult Entertainer
Self Employed
01.2020 - Current
Door/Gate Technician
The Gate Keeper
06.2019 - 08.2020
Electrician's Apprentice
CM Electric
11.2018 - 06.2019
Auto Damage Adjuster
GEICO
04.2016 - 05.2016
Residential Installer
Overhead Door Corporation
09.2015 - 07.2018
Technical Support Specialist
Verizon Wireless
01.2014 - 04.2015
Field Service Manager
Vivint
08.2012 - 12.2014
Field Service Manager/East Coast Representative
Tronix LLC
08.2011 - 08.2012
A.A. - Investigation and Criminal Justice
Hudson Valley Community College
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